Website Review
What is PocketSurvey?
PocketSurvey is mobile surveying and compliance software for phones and tablets, aimed at people who inspect buildings and built-environment assets. Instead of pen-and-paper forms, dictation or spreadsheets, surveyors capture data on a handheld device and turn it into structured records. The vendor describes it as well-proven, fast, highly customisable and easy to use, and cites over 20 years of experience in this field.
Building & Compliance Surveying Software for Phones & Tablets
What it is used for
The page lists these main applications:
- Housing stock condition — social housing associations surveying their property portfolio to keep it in good repair and meet quality standards, regulations and codes of practice.
- Schedule of condition surveys — recording the state of a building or asset at a point in time.
- Planned maintenance — feeding survey findings into maintenance planning.
- Fire safety inspection — including fire space inspections.
- CMMS/CAFM asset data collection — gathering asset data for maintenance and facilities management systems.
- Asbestos, legionella and general building surveying — indicated by the site's own keywords and topic coverage.
Who it suits
It is best matched to organisations running repeat inspection programmes across many properties or sites, where consistency and reporting matter more than one-off reports. Social housing providers, building surveyors, facilities teams and compliance inspectors are the natural audiences. If you only need occasional, simple inspections, a lighter tool may be enough; the value here comes from volume, standardisation and mobile capture. The custom-data-collection option pointed to on the pricing page suggests it can be adapted to an organisation's own forms and data model, which is useful when you must match an existing asset register or reporting standard.
A practical next step
Before committing, pick one real inspection type you run regularly and test it end to end: build or load the form, complete it on a phone or tablet on site, then export the data into your existing housing, CMMS or CAFM system. If that round trip is clean and fast, the software is likely a good fit; if it needs heavy rework, ask about the bespoke data collection route first.
How does PocketSurvey improve housing stock condition surveys compared to pen and paper?
PocketSurvey targets housing stock condition surveys specifically, replacing pen-and-paper, dictation or spreadsheet workflows with structured mobile data collection on phones and tablets. The practical gain is not just speed: the data is captured in a consistent, predefined format at the point of inspection, so it can flow into planned maintenance and compliance reporting without a re-typing or transcription stage.
Where the difference shows up
- Consistency between surveyors. Paper forms depend on each surveyor's handwriting, shorthand and judgement. A structured app enforces the same fields, codes and picklists for every property, which makes stock data comparable across a whole portfolio.
- Fewer transcription errors. With paper, someone eventually keys the findings into a spreadsheet or asset system. That step is where addresses, component codes and condition ratings get mistyped or lost. Capturing on-device removes it.
- Faster turnaround. Condition data is available for analysis sooner, which matters when you are prioritising repairs or building a planned maintenance programme rather than reporting months later.
- Photos and evidence in context. A defect photo attached to the right property and component is far more useful than a loose image folder, and it is hard to replicate cleanly with paper.
- Customisation. The site notes the software is highly customisable, which matters because housing providers use different condition rating scales, component lists and compliance frameworks. A bespoke data collection system is offered, so the form can match your existing methodology instead of forcing a change.
Trade-offs to weigh
Paper needs no battery, no signal and no training beyond the form itself, and it never fails a software update. Mobile surveying shifts effort to setup: you need to define your data schema, test it against a pilot batch of properties, and train surveyors on the device. If your surveys are small, one-off or highly varied, that overhead may not pay back. It pays back on repeat programmes across a large stock, where consistency and downstream reporting are the real costs of paper.
A useful next step
Run a side-by-side pilot: survey 20–30 properties on paper and the same properties in the app, then compare how long data entry to your asset system takes and how many fields need correcting. That gives you a concrete measure of the saving before committing. For context on the wider categories this kind of tool sits in, see PocketSurvey and, for the housing compliance angle, GOV.UK guidance on social housing quality standards is worth checking against your own form design.
Can PocketSurvey be customized for fire safety and asbestos inspections?
Yes. PocketSurvey is built around configurable data collection rather than fixed forms, and the page evidence explicitly lists both Fire Safety and Asbestos among its keywords, with a dedicated Fire Spaces Inspection Software heading and a "custom data collection system" pricing option. That combination points to a platform you shape around your own inspection regimes rather than a single-purpose app.
H3 What that looks like in practice
- Fire safety: the fire inspection module is presented as its own product line, so expect questions, defect types, photos and pass/fail logic to be set up around your fire risk assessment or fire door/damper inspection routine.
- Asbestos: asbestos is named as a covered area, which suits the standard workflow of location, material, condition, accessibility and recommended action. You would define your own material types and action codes.
- Housing and compliance overlap: because housing stock condition, planned maintenance and CMMS/CAFM asset data collection sit on the same platform, survey data can feed asset records instead of being retyped.
H3 How to decide
If your inspectors work from a form you already trust, ask whether that form can be reproduced field-for-field, including your own scoring bands and photo requirements. If your fire and asbestos surveys share property or asset references with housing condition work, single-platform collection saves reconciliation time. If you only need one narrow checklist, a configurable platform is more setup than you need.
H3 Practical next step
Write down one real fire inspection and one real asbestos inspection, including every field, dropdown value and photo rule. Send both as a test: can the supplier reproduce them without changing your terminology? That single exercise tells you more about fit than any feature list. For context on the wider compliance software market, see HSE Standard and Asbestos Awareness.
What types of surveys can be conducted with PocketSurvey?
PocketSurvey is built for mobile, on-site building and compliance surveying, and its page evidence groups the work into several recurring survey types:
- Housing stock condition surveys – assessing the condition of social housing portfolios to plan repairs and meet quality standards and regulations.
- Schedule of condition surveys – recording the state of a property at a point in time, useful for tenancy, lease or dispute evidence.
- Planned maintenance surveys – collecting the asset and condition data needed to schedule maintenance programmes.
- Fire safety inspections – the site lists "Fire Spaces Inspection Software" under its headings.
- CMMS/CAFM asset data collection – capturing asset data that feeds into maintenance management systems.
- Asbestos and Legionella – both appear in the site's keywords, indicating compliance surveying in those areas.
The common thread is data capture on phones and tablets rather than pen, paper, dictation or spreadsheets. The site's own framing is that the software suits teams wanting something well-proven, fast, customisable and easy to use, and it points to a bespoke custom data collection option for organisations whose survey forms don't match an off-the-shelf template.
A practical next step: list the survey types your team actually carries out, then check which ones map to PocketSurvey's existing templates and which would need the bespoke route. If most of your work is bespoke or unusual, the trade-off is between the speed of a ready-made app and the flexibility of a custom build.
Is PocketSurvey suitable for social housing landlords to meet compliance regulations?
Yes. PocketSurvey is built around exactly the surveys social housing landlords need for compliance: housing stock condition, schedules of condition, planned maintenance, fire safety inspection and asset data collection. Its stated focus is mobile surveying on phones and tablets, with customisable forms and fast data capture, which matches the repetitive, evidence-heavy work landlords do across large property portfolios.
H3 What it covers for a landlord's compliance workload
- Housing stock condition – records the condition of properties so you can maintain them to a good repair standard and evidence compliance with quality standards, regulations and codes of practice.
- Schedule of condition surveys – documents the state of a property at a point in time, useful for disrepair claims, handovers and disputes.
- Fire safety inspection – supports fire risk and fire safety inspection work across blocks and communal areas.
- Planned maintenance – feeds condition findings into forward programmes rather than leaving them in a report.
- Asset data collection (CMMS/CAFM) – captures the asset records that feed maintenance and facilities systems.
H3 Where it fits and where it doesn't
| Your need | Fit |
|---|---|
| Condition, fire safety, asbestos, legionella and asset surveys on mobile devices | Direct fit |
| Replacing pen, paper, dictation or spreadsheets | Direct fit — that is the problem it is positioned against |
| Bespoke data collection fields and workflows | Supported, via customisation and a bespoke option |
| A full housing management or compliance casework system | Not the same thing — it captures survey data rather than managing tenancies or cases |
H3 Practical trade-offs Customisability is the main benefit and the main cost: someone has to design and maintain the forms, and surveyors need training so data is consistent. A mobile-first tool also depends on device quality, connectivity and a clear data flow into whatever system holds your compliance records. Decide up front who owns the form templates and how survey data is reconciled with your asset register.
H3 A useful next step Pick one compliance area with a known backlog — for example, fire door inspections across a few blocks — and run a small pilot. Compare the time per survey, the completeness of the data returned, and how easily it exports into your existing records against your current method. If it wins on those three, extend it to stock condition work. For a wider view of the sector, see GOV.UK for regulatory guidance and Chartered Institute of Housing for housing practice.
How much does PocketSurvey cost for a bespoke data collection system?
PocketSurvey does not publish a standard price for a bespoke data collection system. Its pricing page points to a "custom data collection system," which signals that cost is quoted per project rather than sold as a fixed, off-the-shelf licence. The page evidence also emphasises over 20 years of experience and lists configured modules such as Housing Stock Condition, Schedule of Condition, Planned Maintenance, Fire Safety inspection and CMMS/CAFM asset data collection — the kind of scope that is normally priced around the exact forms, workflows and integrations you need.
What drives the quote, based on how bespoke surveying systems are normally scoped:
- Number of survey types and forms to build or customise.
- Whether you need offline mobile working, photo capture, and sync.
- Integration with existing housing, asset or facilities systems.
- Number of surveyors or devices, and any ongoing support or hosting.
If budget certainty matters, ask for a fixed-price scope for one survey type first, then expand. A social housing provider starting with stock condition surveys could pilot a single form on a handful of devices, while an organisation replacing paper fire safety inspections might need a broader rollout. Compare that approach with general-purpose form tools such as Microsoft Power Apps or Jotform, which are cheaper to start but usually need more internal configuration for compliance-grade surveying.
User reviews (0)