digitalnorth.ca

Digital North media is a creative agency based in the Kitchener–Waterloo–Cambridge (and Guelph) area of Ontario, Canada. According to its website, it provides web design, marketing, print, and video production services to organizations ranging from small startups and family businesses to large corporations. If you're a business in that region looking for a single agency to handle a website, a campaign, or video content, this is the kind of provider the company positions itself as.

What services does Digital North media offer?

The site lists four core service areas under "Our Services":

The through-line across all four is that they're presented as customizable to a client's needs and targets rather than fixed packages.

Who is it for?

The site states the agency works with "small startups and family businesses to large corporations," and describes itself as "the design company of choice for companies looking for the best in Websites, Marketing and Video in the Kitchener Waterloo Cambridge and Guelph area."

So the clearest fit is a local or regional organization that wants design, marketing, and video work handled together. If you're outside that geography or only need one narrow deliverable, the location-specific positioning is worth weighing.

Experience and scale

The homepage cites three figures:

• 30+ years in business ("For over 30 years Digital North media has been helping organizations...")
• 7,500+ projects worldwide
• 2,000+ clients

It also notes the company's own blog marked "30 YEARS!" in January 2025 and "TWENTY FIVE YEARS!" in January 2020, which is consistent with the 30-year claim.

How it describes its approach

Four "features" on the site frame how the agency works:

• Digital Solutions — grounding work in online platforms, emerging technologies, and consumer behavior
• Strategic Design — using market research and audience insights to refine digital strategy
• Your Partner — positioning itself as a partner in clients' success rather than just a vendor
• Award Winning — citing recognition for creative work; the blog references multiple "Readers Choice" awards from 2020 through 2024

What to check before contacting them

The site's stated mission is "Your Success," and it invites inquiries by phone. Before reaching out, it's worth confirming directly:

• Whether they take projects outside the Kitchener–Waterloo–Cambridge–Guelph area
• Which of the four services you actually need, since they're offered as separate tracks
• Current availability and timelines — the site doesn't publish pricing, package details, or turnaround times

For a local business wanting an integrated web, marketing, print, and video partner with a long track record, Digital North media is a reasonable starting point. For a single, narrow task or a project far from southwestern Ontario, compare it against specialists in that specific service first.

Digital North media is a creative agency based in the Kitchener, Waterloo, Cambridge, and Guelph area that provides four core service lines: web design, marketing, print, and video. According to the agency's own site, it has operated for over 30 years and worked on more than 7,500 projects for over 2,000 clients. If you are a small startup, a family business, or a larger corporation looking for a single partner to cover a website plus supporting marketing, print, and video work, this is the scope of what they say they deliver.

The Four Service Lines

The agency lists its services under four numbered categories on its homepage. Here is what each one covers based on the site's descriptions.

001 Web Design

The site describes this as "web sites that work," and explicitly includes:

• Front-end website design
• Back-end systems
• Social media connectivity

The phrase "web sites that work" suggests an emphasis on functional, working sites rather than design alone, though the page does not detail specific platforms, CMS options, or technical stacks.

002 Marketing

Marketing is described as ranging from "simple web based solutions to full marketing campaigns." This means the scope can be narrow (a single web-based tactic) or broad (a coordinated campaign), depending on what a client needs.

003 Print

Print services span "simple brochure design to integrated print design." The word "integrated" implies print work can be tied into the broader marketing effort rather than produced in isolation.

004 Video

Video is framed as storytelling "one frame at a time," with solutions that "go beyond talking heads." That signals an intent to produce more than straightforward interview-style footage, though the page does not list specific formats such as commercials, product videos, or social clips.

How the Services Fit Together

The through-line is that these are positioned as complementary rather than separate offerings. A client could in principle use one service or combine several.

Who This Is For

The site states the agency works with "small startups and family businesses to large corporations," and describes its focus as crafting "solutions that fit your needs and targets." It also positions itself as a partner rather than just a vendor, and references award recognition (including repeated "Readers Choice" mentions in its blog).

What the Page Does Not Specify

The homepage does not list pricing, package tiers, turnaround times, or the specific tools and platforms used for web design. If those details matter to your decision, they would need to be confirmed directly with the agency.

Digital North media is a creative agency based in Waterloo, Ontario, serving businesses across the Kitchener, Waterloo, Cambridge, and Guelph area. The site lists phone contact as the way to reach them, and their services are positioned for local organizations—from small startups and family businesses to large corporations. If you're outside that region, the site does not state whether they take on remote or non-local clients, so it's worth asking directly.

Where Digital North media is located

The agency describes itself as a Waterloo-based creative agency and names its service area as:

• Kitchener
• Waterloo
• Cambridge
• Guelph

That regional focus is stated on their site, so if your business is in or near those cities, you're within the area they explicitly serve.

How to contact them

The site's stated contact method is by phone. The homepage displays a call prompt alongside the line "Call us," so phone is the intended first step for inquiries.

The page evidence does not include a full phone number, email address, contact form, or street address. To get the current number, go to digitalnorth.ca and use the contact details shown there—numbers and contact methods can change, so confirm on the live site rather than relying on a third-party listing.

What they do, in case you're deciding whether to call

Digital North media organizes its work into four service areas:

They also state over 30 years of experience, 7,500+ projects worldwide, and 2,000+ clients. These are the company's own figures as published on their site.

Who they work with

According to the site, they work with a broad range of organizations: small startups, family businesses, and large corporations. They frame their approach as fitting solutions to each client's needs and targets rather than a single fixed package.

Practical notes before you call

• Have your goal ready. The site emphasizes sharing your idea, generating inquiries ("make the phone ring"), or getting a message out—so a clear objective helps the conversation move faster.
• Confirm scope for your location. Since the stated service area is Kitchener, Waterloo, Cambridge, and Guelph, ask about your specific city if you're at the edge of or outside that region.
• Verify current contact details on the site. The available page information doesn't list a phone number, email, or address, so pull those from digitalnorth.ca directly.

Digital North media works with organizations of nearly every size — from small startups and family businesses to large corporations — and positions itself as a partner rather than a one-off vendor. If your business needs a website, marketing campaign, print materials, or video, and you're located in or around the Kitchener, Waterloo, Cambridge, or Guelph area, the agency's stated model is to build a solution around your specific goals and targets rather than a fixed package. The main caveat: the public page describes service categories and client scale, but does not list pricing, minimum engagement sizes, or named client industries, so fit has to be confirmed directly.

Who the agency says it serves

The site's About section states that Digital North media serves "small startups and family businesses to large corporations," and describes itself as the design company of choice for companies seeking websites, marketing, and video in the Kitchener Waterloo Cambridge and Guelph area. That gives two practical filters:

• Size: no stated lower or upper bound — the range runs from startups to large corporations.
• Geography: the service area is named as Kitchener, Waterloo, Cambridge, and Guelph.

The page also cites scale indicators: over 30 years in operation, 7,500+ projects worldwide, and 2,000+ clients. These are the agency's own figures and are useful as a signal of volume, not as a guarantee of fit for your specific sector.

What services you can engage them for

The "Our Services" section lists four categories. If your need falls outside these, the page gives no indication of coverage.

A business that only needs, for example, a single print brochure sits at the light end of the print offering; one that needs a website plus an ongoing campaign plus video spans three of the four categories.

How the working relationship is framed

Two statements on the page matter for deciding whether the agency suits how you like to work:

• Custom-fit solutions. The agency says it focuses on "crafting solutions that fit your needs and targets" rather than pushing a standard package.
• Partner, not vendor. Under "Your Partner," the page states that digital agencies "are not just service providers; they're partners in their clients' success stories."

If you want a tightly scoped, transactional job, that framing may be more involvement than you're looking for. If you want an agency that expects to shape strategy alongside execution, it matches. The page also lists "Strategic Design" — market research and audience insights used to refine clients' digital strategies — which reinforces the strategy-plus-execution positioning.

Where the public information runs out

The page does not name specific industries, client types, or case studies, and it does not publish pricing, packages, or payment details. So you cannot confirm from the site alone whether the agency has done work in your particular sector, what a project costs, or what the minimum engagement looks like. The blog entries are mostly award and milestone announcements (Readers Choice awards across several years, a 30 Years post, a 25 Years post), not sector-specific case work.

How to decide

• Likely a fit if: you're a startup, family business, or larger company in the Kitchener–Waterloo–Cambridge–Guelph area, and you need two or more of web design, marketing, print, or video, and you want a partner-style relationship with custom scoping.
• Confirm before committing: whether they've worked in your industry, what a project of your size costs, and what the smallest engagement they'll take is. The page states the phone number as the contact route ("Call us"), so a direct call is the fastest way to test fit.
• Look elsewhere if: you need a service outside the four listed categories, or you're outside the named service area and need on-the-ground presence.