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What is Child & Family Services of Northwestern Michigan?
Child & Family Services of Northwestern Michigan is a private, nonprofit 501(c)(3) human-services organization that has served the region since 1937. It describes itself as a trauma-informed provider working across 30+ counties in northern Michigan, with offices in Traverse City and Harbor Springs. Its focus is children, youth, adults, and families navigating crises and life transitions, and its programs cover foster care, adoption, counseling and behavioral health, foster home licensing, crisis respite, and services for runaway and homeless youth.
What it does
The organization groups its work into a few broad areas:
- Child welfare — foster care, adoption, and foster home licensing for families who want to care for children needing placement.
- Behavioral health — counseling for children, adolescents, and adults, delivered from its Traverse City and Harbor Springs locations.
- Youth services — including Third Level Youth Services, Safe Haven, and Next Level Independent Living Plus, aimed at youth facing homelessness or unstable homes.
- YouthWork — a program based on Cedar Run Road that includes a conservation corps and GoatWork, combining youth development with land and animal care work.
Who it serves and how to use it
If you are a parent or relative in crisis, a prospective foster or adoptive parent, or a young person needing shelter or counseling, the practical starting point is the location that offers the program you need. Traverse City handles child welfare, Third Level, YouthWork, behavioral health, and Safe Haven; Harbor Springs covers foster care, adoption, counseling, Safe Haven North, and Third Level. Pete's Place in Traverse City is tied to independent-living support for older youth, and the Cedar Run Road site is the base for YouthWork's conservation and GoatWork activities.
A useful next step: decide which service matches your situation, then call the office that lists it and ask what the intake process looks like, whether referrals are required, and how soon an appointment or home study can begin. Because the organization is CARF-accredited and trauma-informed, you can reasonably ask how staff handle confidentiality and past trauma — but confirm current program availability and eligibility directly, since offerings vary by site.
How do I become a foster parent with Child & Family Services of Northwestern Michigan?
To become a foster parent with Child & Family Services of Northwestern Michigan, start by contacting the agency directly to ask about an information session and the licensing process. The site lists two main offices that offer foster care and adoption: Traverse City (3785 Veterans Dr., 231-946-8975) and Harbor Springs (3434 M-119, Suite F, 231-347-4463). Foster home licensing is one of the agency's listed services, so the practical first step is a phone call or an inquiry through Child & Family Services of Northwestern Michigan.
What to expect in the process
Michigan licenses foster homes through a structured process that typically includes:
- An orientation or information meeting to learn what fostering involves.
- A background check and fingerprinting for all adults in the home.
- A home safety and environmental inspection.
- Training sessions (often 20–30 hours) covering trauma, behavior, and reunification.
- A home study that assesses your household, supports, and capacity.
- Ongoing training and support once a child is placed.
Child & Family Services describes a trauma-informed approach, which matters because many children entering care have experienced abuse, neglect, poverty, or substance use in their families. Training and support are designed around those realities, not just room-and-board logistics.
Questions to ask on your first call
- Which counties are currently served and where are foster homes most needed?
- How long does licensing usually take from application to first placement?
- What ages and sibling groups are you most often seeking homes for?
- What respite, crisis, and behavioral health supports can the agency provide after placement?
- Are there differences in process between the Traverse City and Harbor Springs offices?
A realistic scenario
A couple in Grand Traverse County with a spare bedroom calls the Traverse City office, attends an orientation, completes training over several weeks, and passes a home study. They may then be matched with a sibling group, with the agency's behavioral health and crisis respite programs available as backup. The trade-off is time and emotional demand; the payoff is a structured support network rather than navigating the system alone.
Useful next step
If you are also considering adoption, ask whether the agency's foster-to-adopt path fits your goals, since it offers both foster care and adoption. For statewide licensing rules and a second perspective, the Michigan Department of Health and Human Services (State of Michigan) publishes foster care and licensing information.
What counseling and behavioral health services does Child & Family Services of Northwestern Michigan offer?
Child & Family Services of Northwestern Michigan provides counseling and behavioral health services as part of a broader trauma-informed program mix for children, youth, adults, and families. The agency describes a trauma-informed approach and CARF accreditation for its clinical and administrative practices.
Counseling and behavioral health services
- Behavioral health services at the Traverse City location.
- Counseling at the Harbor Springs location.
- Crisis respite programs, listed among its services.
- Safe Haven, a program offered at both the Traverse City and Harbor Springs offices.
Who these services are for
The agency frames its work around children and families facing trauma, abuse, neglect, poverty, and substance use. Its counseling and behavioral health programs sit alongside child welfare services such as foster care, adoption, and foster home licensing, so a family might encounter behavioral health support while also working with a foster care or adoption caseworker.
Practical next step
If you are seeking counseling for a child, teen, or adult, call the office closest to you and ask specifically about behavioral health or counseling availability, intake steps, and whether the program fits your situation:
- Traverse City: 3785 Veterans Dr., Traverse City, MI 49684 — 231-946-8975 (behavioral health services offered here)
- Harbor Springs: 3434 M-119, Suite F, Harbor Springs, MI 49740 — 231-347-4463 (counseling offered here)
For comparison, other Michigan providers may separate counseling from child welfare entirely, while this agency bundles them. That can be an advantage if your family is already involved with foster care or adoption, but it may mean eligibility is tied to its child- and family-focused mission rather than open-ended general therapy.
For a broader view of the agency's programs, see Child & Family Services of Northwestern Michigan.
How can I access services for runaway or homeless youth through Child & Family Services of Northwestern Michigan?
Contact Child & Family Services of Northwestern Michigan directly at its Traverse City or Harbor Springs offices; both list Safe Haven among their programs, which is the agency's runaway and homeless youth service. The Traverse City office is at 3785 Veterans Dr., Traverse City, MI 49684, phone 231-946-8975. The Harbor Springs office is at 3434 M-119, Suite F, Harbor Springs, MI 49740, phone 231-347-4463. There is also a Safe Haven North line at 231-489-8165. The agency describes itself as trauma-informed, CARF-accredited, and serving more than 30 counties in northern Michigan since 1937, so it is set up for crisis and transition situations rather than only long-term clinical cases.
What to expect when you call
A first call is usually a screening conversation: who needs help, where they are, whether they are safe tonight, and what kind of support is wanted. Safe Haven sits alongside the agency's other youth programs, including Third Level Youth Services, YouthWork, and Next Level Independent Living Plus at Pete's Place (2943 N. Keystone Rd., Traverse City, 231-946-8975 ext. 1259). That matters because a young person who does not fit a shelter or crisis-respite slot may still qualify for independent-living or youth-employment support instead.
If you are a young person
Call the office nearest you and say plainly that you are homeless or have run away and need help. If you are under 18, expect questions about a parent or guardian and about your safety; agencies generally have to follow mandatory reporting rules for abuse or neglect, though that is general practice rather than a detail stated on this page. If you are in immediate danger, call 911 first.
If you are a parent, relative or professional
Have ready: the young person's age, current location, how long they have been away from home, any mental health or substance-use needs, and whether they are in school. Ask specifically whether Safe Haven, crisis respite, or Third Level Youth Services is the right entry point, and whether there is a waitlist or an intake appointment.
Practical next step
Call the Traverse City office at 231-946-8975 during business hours and ask for Safe Haven intake. If you are closer to the northern part of the region, try Harbor Springs at 231-347-4463 or Safe Haven North at 231-489-8165. For statewide after-hours options, Michigan's 211 service can point to emergency youth shelter, and the National Runaway Safeline (National Runaway Safeline) offers 24-hour crisis help by phone and chat. The agency's own site, Child & Family Services of Northwestern Michigan, lists current program and location details.
What is the adoption process like with Child & Family Services of Northwestern Michigan?
Adoption through Child & Family Services of Northwestern Michigan runs alongside its foster care program, and the agency describes its approach as trauma-informed and CARF-accredited. In practice, that means the process is built around children who have experienced abuse, neglect, poverty or family substance use, rather than around matching waiting parents to healthy infants as quickly as possible. The agency offers adoption services from its Traverse City and Harbor Springs offices.
What the process generally involves
For most private agencies with this profile, adoption is a structured sequence rather than a single application:
- Inquiry and orientation. You contact the office, learn which adoption paths the agency currently handles, and get a realistic picture of timelines and costs.
- Application and background checks. Criminal history, child protective services records, references and financial information are reviewed.
- Home study. A licensed worker visits your home, interviews household members, and writes an assessment covering safety, parenting capacity and support networks.
- Education and preparation. Training on trauma, attachment, grief and loss, and the specific needs of children in foster care or with relatives in the picture.
- Matching and placement. A child's team considers your family against the child's needs; the child's best interest, not your preferences, drives the decision.
- Post-placement supervision. Several months of visits and reports before the adoption is finalized in court.
- Finalization and aftercare. Court finalization, plus any ongoing counseling or respite the agency provides.
Foster care adoption versus infant adoption
| Foster care adoption | Infant/private adoption | |
|---|---|---|
| Children typically involved | Older children, sibling groups, children with medical or behavioral needs | Newborns |
| Legal risk | Reunification with birth family may still be possible early on | Birth parent consent and revocation periods vary by state |
| Cost | Usually much lower; subsidies may apply | Often substantially higher |
| Timeline | Often longer and less predictable | Can be faster or slower depending on matching |
| Birth family contact | Often some form of openness | Varies by agreement |
The agency's listed programs — foster care, adoption, foster home licensing, behavioral health and crisis respite — suggest it is positioned mainly on the foster care side, where adoption often follows an initial placement. If you are specifically seeking a newborn placement, ask directly whether the agency handles that at all.
A realistic next step
Call the Traverse City office at 231-946-8975 or Harbor Springs at 231-347-4463 and ask three questions: which adoption paths are open right now, how long the home study and matching stages currently take, and what post-placement support is included. Before that call, read the agency's most recent annual and impact reports on Child & Family Services of Northwestern Michigan to see how many adoptions were completed and what kinds of needs the children placed had.
For comparison shopping, Michigan's statewide adoption information is at State of Michigan and national foster care adoption guidance at AdoptUSKids. Comparing two or three agencies on the same questions is the fastest way to tell whether one is a good fit for your family.
Where are Child & Family Services of Northwestern Michigan locations and what programs are available at each?
Child & Family Services of Northwestern Michigan runs four service sites, with offices in Traverse City and Harbor Springs plus two specialized program locations in Traverse City. Programs differ by site, so the location you contact depends on the service you need.
Locations and programs
| Location | Address | Programs listed |
|---|---|---|
| Traverse City | 3785 Veterans Dr., Traverse City, MI 49684 | Child Welfare (foster care & adoption), Third Level Youth Services, YouthWork, Behavioral Health Services, Safe Haven |
| Harbor Springs | 3434 M-119, Suite F, Harbor Springs, MI 49740 | Foster Care, Adoption, Counseling, Safe Haven North, Third Level Youth Services |
| Pete's Place | 2943 N. Keystone Rd., Traverse City, MI 49686 | Next Level Independent Living Plus |
| YouthWork | 5855 Cedar Run Rd., Traverse City, MI 49684 | YouthWork Conservation Corps, GoatWork |
The agency serves more than 30 counties from these offices and has operated since 1937 as a 501(c)(3) nonprofit. Its approach is described as trauma-informed, and its services are CARF-accredited.
How to choose where to start
- Foster care or adoption: Both the Traverse City and Harbor Springs offices list these programs, so either regional office can be a starting point.
- Counseling or behavioral health: Harbor Springs lists counseling; Traverse City lists behavioral health services. If you are unsure which fits, call the office closest to you and ask to be directed.
- Youth services: Traverse City covers Third Level Youth Services, YouthWork and Safe Haven; Harbor Springs covers Third Level Youth Services and Safe Haven North.
- Independent living and work programs: Pete's Place handles Next Level Independent Living Plus, while the Cedar Run Road site handles YouthWork Conservation Corps and GoatWork.
A practical next step is to call the office nearest you with a short description of your situation—for example, "I'm interested in becoming a foster parent" or "I'm looking for counseling for my teenager"—and let staff route you to the right program. If your needs fall outside these listed programs, Michigan's statewide directory at State of Michigan can help you find other licensed providers.
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