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What is Chemex?
Chemex is a UK manufacturer and innovator of cleaning, hygiene and infection-control systems, aimed at businesses rather than households. Its core pitch is “clean once, clean right”: supplying the right product for each job so staff avoid re-cleaning, backed by staff training, help with compliance requirements, and bespoke plans drawn up after a site visit. It lists 40 years of experience and serves sectors including care homes, healthcare and ambulance services, catering and hospitality, food manufacturing, automotive, sports and leisure, nurseries and education, and general manufacturing. Its flagship product is described as FAD Green-Shield, an all-purpose cleaner and sanitiser.
What that means in practice
- If you run a care home, clinic or food site, the compliance and infection-control angle is likely the main draw; training and documented processes matter more than the product alone.
- If you manage a hotel, restaurant or leisure centre, the value is in standardising cleaning across sites and reducing time spent re-cleaning.
- If you are a small operation, a bespoke plan and site visit may be more support than you need; a straightforward product range could be simpler.
A sensible next step is to check the industries page for your sector, then book a site visit and ask specifically what training and compliance support is included, since those services are where much of the difference lies.
Which industries does Chemex provide cleaning and hygiene solutions for?
Chemex lists seven industry groups on its site: care homes; automotive; catering and hospitality; sports and leisure centres; food manufacturing and processing; ambulance and healthcare; and nurseries and education. It also has an “Other” category for businesses outside these sectors.
The common thread is settings where hygiene standards and compliance obligations are high and where re-cleaning costs time. A care home manager, for example, needs products that support infection control routines and staff who understand correct dilution and dwell times; a garage or food plant has very different surfaces and contamination risks, which is why the site frames its offer around tailored plans and staff training rather than a single product list.
If your operation falls into one of these groups, the practical next step is to check the relevant industry page on Chemex and note the specific compliance or surface-cleaning problems you need solved before requesting a site visit. That gives the visit a concrete agenda—products, training and process changes—rather than a general sales conversation.
How does Chemex help a business maintain cleaning and hygiene compliance?
Chemex supports compliance through a combination of products, staff training and tailored plans rather than a single checklist. The site describes four connected services: innovative cleaning and disinfection products, product training for client staff (including cost control and effective cleaning processes), help maintaining compliance requirements, and bespoke solutions built from an understanding of the business.
What this means in practice
- Right product for the task: Chemex frames its range around "the right product for the right job, with no need to re-clean," which supports consistent results across surface types.
- Trained staff: Compliance depends on people following correct dilution, contact time and process. Chemex says it educates clients' staff on effective cleaning processes, which is where many audits succeed or fail.
- Sector-specific planning: The site lists care homes, healthcare and ambulance, catering and hospitality, food manufacturing, nurseries and education, sports and leisure, automotive and manufacturing — each with different audit and infection-control expectations.
- Bespoke action plans: Rather than a generic programme, Chemex says it produces a clear plan of action after understanding your operation.
A useful next step
Before booking a site visit, list the standards you are actually measured against — for example, an environmental health inspection, a care-sector infection-control audit, or an internal hygiene audit — and the surfaces and frequencies involved. Ask Chemex to map its products and training to those specific requirements, and to show how staff competence will be verified, not just how products will be supplied.
For broader guidance on cleaning standards and compliance frameworks in the UK, the UK Government publishes sector guidance, and the British Standards Institution maintains standards relevant to cleaning and hygiene services.
What training does Chemex offer to a client's cleaning staff?
Chemex offers product training for clients' cleaning staff, with the emphasis on cost control and effective cleaning processes rather than a generic product demonstration. The stated aim is to help staff clean correctly the first time, supporting the company's "clean once, clean right" positioning and reducing the need to re-clean.
The training sits alongside related support: help maintaining compliance requirements, and bespoke solutions developed after understanding a business's specific needs. For a facilities or operations manager, the practical value is that training, compliance guidance and product choice are presented as one package rather than separate purchases.
A useful next step is to ask, during the offered site visit, which staff groups would be trained, whether sessions are on-site or train-the-trainer, and how competency is checked afterwards—for example, through audit results or re-clean rates. Those answers will show whether the training is a one-off handover or ongoing support.
How does FAD Green-Shield work as an all-purpose cleaner and sanitiser?
FAD Green-Shield is presented on Chemex as the standout product in its range: an all-purpose cleaner and sanitiser with an "environmentally friendly advanced formulation," described as cleaning and disinfecting all types of surfaces in one step so staff don't need to re-clean. The site frames that one-step approach as the core benefit—saving time, effort and money rather than requiring a separate clean-then-disinfect routine.
What the page says, and what it doesn't
- Two jobs in one product: cleaning (removing soil) and sanitising (reducing germs) on hard surfaces generally, not a single-surface specialty.
- Positioned around efficiency: the "clean once, clean right" message targets businesses where labour time and repeat cleaning are the real cost.
- No usage detail published: dilution ratios, contact times, tested organisms and certifications are not given in the page content, so treat "sanitiser" as a claim to verify against the product label and safety data sheet before relying on it in regulated settings.
Where it fits in practice
The listed industries—care homes, healthcare and ambulance, nurseries and education, catering and hospitality, food manufacturing, automotive, sports and leisure—share a need for fast turnaround between users and defensible hygiene standards. A facilities manager in a nursery, for example, could use one product across tables, door handles and changing areas instead of stocking separate cleaner and disinfectant bottles, simplifying training and stock control. A care home would still need to confirm the product meets its infection-control policy and any CQC-relevant procedures.
A practical next step
Ask Chemex for the technical data sheet and safety data sheet for FAD Green-Shield, then check three things against your own routine: the required contact time versus how long staff realistically leave surfaces wet, the dilution and cost per litre of ready-to-use solution, and whether it is approved for the surfaces and food-contact areas you have. The site also offers product training and site visits, which is the sensible route if you want the product matched to a specific site rather than bought off the shelf.
How can I book a site visit with a local Chemex expert?
To book a site visit, use the booking option on Chemex: the site invites businesses to "book a site visit with your local Chemex expert" and describes the visit as the way to find out how Chemex can help. Look for the booking call-to-action on the homepage or contact Chemex directly through the details published on its site, and ask for the expert covering your area.
What to prepare before you book
A site visit is most useful when the expert can see your actual cleaning routines, so have these ready:
- Your industry and site type — Chemex lists care homes, automotive, catering and hospitality, sports and leisure, manufacturing, healthcare, nurseries and education, and food manufacturing among the sectors it covers, so say which applies to you.
- The problem you want solved — for example inconsistent hygiene results, re-cleaning taking too long, or difficulty meeting compliance requirements.
- Who should be present — someone who manages cleaning staff and someone responsible for compliance, since the visit may cover product training and maintaining compliance as well as products.
- Your current products and processes — a short list of what you use now helps the expert compare it with Chemex's approach and any bespoke plan.
A practical example
A care home manager concerned about infection control could request a visit, walk the expert through high-touch areas and current disinfection routines, and ask specifically how product choice, staff training and compliance support would fit together. That framing tends to produce a more concrete plan of action than a general enquiry.
Choosing between a visit and a simpler step
If you mainly want product information, review the product and industry pages first and note your questions. A site visit is the better choice when you need a tailored assessment, staff training input or help with compliance — the areas Chemex presents as part of its service rather than just its product range.
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