edinburgh.gov.uk

Start at the City of Edinburgh Council homepage (edinburgh.gov.uk) and use one of the three action buttons — Click to pay, Click to report or Click to request — or go straight to Pay a bill or All online services. Pick the button that matches what you need to do, then choose the specific service. For most residents the first task is Council Tax, which is listed as a main service area on the homepage.

The three entry points on the homepage

The homepage groups online tasks by the type of action rather than by department, so you don't need to know which council team handles your issue.

If you already know the service area but not the action, use All online services, which lists every online service in one directory.

Paying a bill

1. From the homepage, select Click to pay, or follow the Pay a bill link.
2. Choose the bill you want to pay — Council Tax is the most prominent payment area on the homepage.
3. Complete the payment through the council's online payment route.

The site does not publish a single universal payment form; the correct page depends on which bill you are paying, so confirm you are on the page for that specific charge before entering card details.

Reporting a problem or making a request

1. Decide whether you are reporting something (a fault or issue the council needs to fix) or requesting something (a service you want delivered).
2. Select Click to report or Click to request on the homepage.
3. Pick the service that matches your issue from the list that follows.

If your task doesn't clearly fit either button, go to All online services and search the directory by service name instead.

Common service areas to look for

The homepage lists these service categories, which is where most pay, report and request tasks begin:

• Council Tax
• Bins and recycling
• Roads, travel and parking
• Schools and learning
• Housing
• Planning and Building Standards
• Social care and health
• Business and licensing
• Council and Committees

If you can't find the right page

Use All online services as the fallback. It is the site's full directory of online services, so any pay, report or request task that exists online should be reachable from there even if it isn't featured on the homepage.

edinburgh.gov.uk is the official website of The City of Edinburgh Council, the local authority for Scotland's capital. It is a public-service portal rather than a commercial site: residents, businesses and visitors use it to find information about council services and to carry out common transactions online. The homepage groups these into three action routes — pay, report and request — alongside a directory of service areas.

Who the site is for and what it covers

The site serves anyone who needs to deal with the council, but the content is organised around the questions people most often bring to a local authority:

• Residents checking Council Tax, bin collection and recycling, school and learning information, housing, or social care and health services.
• Drivers and commuters looking up roads, travel and parking information.
• Businesses and organisers using business and licensing pages, or planning and building standards guidance.
• Visitors and the simply curious reading council news and city announcements.

The homepage lists these as its main service categories: Council Tax, bins and recycling, roads, travel and parking, schools and learning, housing, council and committees, planning and building standards, social care and health, and business and licensing.

The three action routes

Rather than browsing a long menu, the homepage foregrounds three verbs that match what most people actually want to do:

An "All online services" link sits alongside these, giving a fuller index when the three shortcuts don't cover your task. If you already know what you need to do, start with the verb; if you don't, start with the service area.

News and city announcements

The homepage also carries featured news, which is useful context but not a service channel. Current examples include:

• The route for the opening stage of the 2027 Tour de France Grand Départ, which Edinburgh will host on Friday 2 July, running 184km from the Scottish capital to Carlisle.
• The opening of the new Wester Hailes High School building.
• A "Celebrating Edinburgh's diversity" campaign about immigration and the city's communities.
• A "More by the Shore" campaign supporting Leith, The Shore and Newhaven businesses after disruption from the Princes Street fire.
• A "Fresh History" exhibition of objects recently added to the city's collections.

These items show the site's dual role: a transactional front door and a noticeboard for what the council is doing.

Practical notes before you use it

• Payments: the site links to a payment page, but the homepage does not state accepted payment methods, fees or whether an account is required. Check the payment page itself before assuming a card or login will work.
• Language: the site is in English.
• Scope: this is the council's own site. It is not a general guide to visiting Edinburgh, and it does not replace emergency services or independent advice on topics like benefits or legal matters.
• Finding things: if a task isn't on the homepage, use "All online services" or the relevant service category rather than searching the news section.

In short, treat edinburgh.gov.uk as the starting point for any interaction with Edinburgh's local authority: identify whether you need to pay, report, request or simply read, then follow that route.

The edinburgh.gov.uk homepage is the entry point to City of Edinburgh Council services. It groups services under two main areas — Our services and quick action buttons for pay, report, and request — and links each category to its own service pages. Use it when you need to find the right council page for a topic such as Council Tax, bins, parking, schools, or housing, rather than searching the wider web.

Service categories on the homepage

The homepage lists the following service areas, each linking to the relevant pages:

Quick actions: pay, report, request

Above the service list, the homepage offers three shortcuts:

• Click to pay — leads to the council's payment pages, including a "Pay a bill" option.
• Click to report — for reporting problems to the council.
• Click to request — for submitting requests for services.

If your task is one of these three, start with the matching button rather than browsing the category list.

Finding the full range of online services

The category list is a summary, not a complete directory. The homepage links to an All online services page, which lists the full range of online options. Use that page when the service you need is not among the featured categories, or when you want to check whether a task can be completed online before contacting the council another way.

What else appears on the homepage

The homepage also carries council news and campaigns, such as the announced 2027 Tour de France Grand Départ route from Edinburgh to Carlisle, a city diversity campaign, and the More by the Shore business campaign. These are informational items and do not change how you access services — treat them as context, not as service entry points.

Practical tip

Decide first whether your task is a payment, a report, or a request. If it is, use the matching shortcut. If it is something else — such as checking school or housing information — go to the category list, and fall back to All online services if the category you expect is missing.

The City of Edinburgh Council homepage currently highlights three campaigns and several news items. The campaigns cover a major sporting event coming to the city, a drive to celebrate Edinburgh's diversity, and support for businesses in Leith, The Shore and Newhaven after the Princes Street fire. The news section features the Tour de France route announcement, the opening of the new Wester Hailes High School building, and a new exhibition of recent additions to the city's collections.

Campaigns on the homepage

Tour de France Grand Départ 2027

Edinburgh will host the start of the 2027 Tour de France on Friday 2 July, with the route for the opening stage officially unveiled in Paris. The 184km stage will take riders from Edinburgh through Midlothian and the Scottish Borders, then through Dumfries and Galloway to Carlisle. The homepage links to a full article on the route announcement.

If you want to follow this as it develops, the campaign article is the starting point; event-specific practical details such as road closures or viewing arrangements are not set out on the homepage itself.

Celebrating Edinburgh's diversity

A new city-wide campaign celebrates the benefits immigration brings to the city while promoting understanding, acceptance and interest in Edinburgh's many cultures and communities. The homepage links to a dedicated article explaining the campaign.

More by the Shore

This campaign supports businesses in Leith, The Shore and Newhaven following disruption caused by the Princes Street fire. The homepage links to an article with more detail on the support offered.

Featured news items

The homepage also links to an "All News" page for items beyond those featured.

How to use this page

The news and campaign items sit alongside the council's service links — pay, report, request, Council Tax, bins and recycling, roads and parking, schools, housing, planning, social care, and business and licensing. If you arrived looking for a service rather than news, use those links; if you want to keep up with city announcements, the featured news and the All News page are the places to check.

One practical note: the homepage summarises each item in a sentence or two and links out to the full article. For details such as dates, road impacts or how to get involved in a campaign, follow the "Read more" link on the item rather than relying on the summary.