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What is Index Data?
Index Data is a software company focused on the library ecosystem. It builds and supports open source products and discovery tools, and takes on custom development projects for libraries and related organizations. Its own framing emphasizes partnership: rather than only selling services, it works alongside libraries to build and sustain the open source platforms behind modern library services.
Its most prominent work is in library management and resource sharing:
- FOLIO — an open source library services platform, developed as a community effort with libraries and vendors contributing.
- ReShare — a resource-sharing and interlibrary loan project, also open source.
- Additional solutions and custom projects — development and integration work tailored to individual library needs.
Who it's for: academic, research and other libraries, library consortia, and the vendors and service providers that work with them. It suits institutions that want open, community-governed software and are willing to participate in or fund development, not just buy a finished product off the shelf.
The trade-off: open source here means flexibility, transparency and no vendor lock-in, but it also means implementation, hosting and ongoing development have to be planned and resourced — often through a partner like Index Data. Libraries wanting a fully packaged, hands-off system may find that model less convenient.
A useful next step is to look at the FOLIO and ReShare pages on Index Data and check whether your library's priorities (ILS replacement, resource sharing, or a custom integration) match one of those projects. If you're comparing options, ask each potential partner how much of the roadmap your institution can influence and what level of in-house technical capacity is expected.
How does Index Data support libraries with open source software?
Index Data supports libraries by building and sustaining open source platforms rather than selling a closed product. Its homepage frames the company as operators, developers and partners in the library space, with named efforts including FOLIO and ReShare, plus additional solutions and a “Let’s Talk” route for engagement.
Index Data
What that means in practice
- Platform development and stewardship. The emphasis is on creating and maintaining open source systems that power modern library services, not just installing them once.
- Partnership model. The language stresses working alongside libraries to build and sustain platforms, which suits institutions that want influence over roadmap and code rather than a vendor-controlled black box.
- Discovery and library ecosystem tools. The company describes discovery tools and custom development for libraries and the wider library ecosystem.
- Named projects. FOLIO (library services platform) and ReShare (resource sharing) are the two most visible examples on the page.
Who benefits most
| Library situation | Why Index Data may fit |
|---|---|
| Wants open source with active development | The focus is sustaining platforms, not one-off deployments |
| Needs custom work around existing systems | Custom projects for libraries are part of the offer |
| Values community-driven roadmaps | Open source platforms like FOLIO and ReShare are collaborative efforts |
| Prefers a fully hosted proprietary suite | Less aligned; the model centres on open source partnership |
A useful next step
If you are evaluating options, start by naming the problem — a full library services platform, resource sharing, or discovery — then ask which open source project maps to it and what ongoing support looks like. A concrete scenario: a consortium considering shared resource sharing would look at ReShare first, while a library replacing its core system would look at FOLIO. Use the “Let’s Talk” contact route to request a scoping conversation, and ask specifically how governance, hosting and long-term maintenance are handled.
What is the FOLIO platform and how does it work for libraries?
FOLIO is an open-source library services platform: a suite of applications that handles core library operations — cataloging, circulation, acquisitions, and patron management — built so libraries can assemble the modules they need rather than buy one fixed system. Index Data describes itself as working with libraries to build and sustain open source platforms, and names FOLIO as one of its products, so it sits on the developer/partner side rather than selling a closed turnkey product. See Index Data.
How it works in practice
- Modular applications share a common data layer, so a library can start with circulation and cataloging, then add acquisitions, e-resources management or discovery without replacing the whole system.
- Because the code is open, libraries can inspect, extend or integrate it, and can choose to run it themselves or through a hosting/vendor partner.
- Development is community-driven, so features and fixes come from multiple institutions and vendors rather than a single company's roadmap.
Who it suits, and the trade-offs
| Situation | Fits well | Watch out for |
|---|---|---|
| Library wanting to avoid vendor lock-in | Open code and modular apps | Needs internal IT or a reliable support partner |
| Multi-branch or consortial setup | Shared platform across institutions | Migration and data-cleanup effort up front |
| Small library with limited technical staff | Hosted options exist | Fewer hands-on customization benefits |
A practical next step: list the functions you must have on day one (circulation, cataloging, discovery), then ask which of those FOLIO covers out of the box versus which need local development or a partner. That gap, plus whether you have staff or a hosting arrangement to run it, is the real decision criterion — not the label "open source."
What is ReShare and how does it improve resource sharing?
ReShare is Index Data's resource-sharing platform for libraries: software that handles interlibrary loan and consortial borrowing so patrons can request materials from partner libraries when their own library doesn't hold them.
Index Data presents it alongside FOLIO (its library services platform) as one of its core open source products, built and sustained in partnership with libraries rather than sold as a closed package.
H3 How it improves resource sharing
- Consortium-first design. It targets library groups that share a catalog and a lending network, so requesting, lending and borrowing rules reflect the group's agreements rather than being bolted on.
- Open source. Libraries can inspect, extend and integrate the code, and Index Data's stated model is collaborating with libraries to build and sustain these platforms. That matters if you need local workflows that no vendor roadmap covers.
- Fits an existing ecosystem. It is positioned next to FOLIO, so a library already running open source infrastructure can keep resource sharing in the same family rather than adding a separate proprietary silo.
- Patron-facing discovery. Requests flow through the discovery layer patrons already use, which is the practical difference between a working shared collection and a catalog nobody can navigate.
H3 Who benefits, and the trade-offs
The clearest fit is a consortium or a library that already runs open source systems and wants shared borrowing to follow its own governance. A single library with no lending partners gains little.
The trade-off is the usual open source one: you get control and extensibility, but you or your partner institutions carry implementation and hosting decisions. That is a staffing question as much as a software one.
H3 A concrete next step
Before evaluating ReShare, write down two things: which libraries you actually share with, and which lending rules currently cause the most manual work. Then ask Index Data how those specific rules are configured, and ask a current consortium user what their first six months of implementation required. If your answers involve multiple partners and non-standard rules, ReShare is worth a serious look; if you lend to one neighbor occasionally, a simpler tool will do.
What custom software development services does Index Data provide?
Index Data provides custom software development for libraries and the wider library ecosystem, alongside work on open source library platforms. Its page presents the company as operators, developers and partners rather than a pure vendor, and highlights FOLIO, ReShare and “Additional Solutions” as the areas where that work is applied.
In practical terms, that points to services such as:
- Building or extending library software and discovery tools
- Contributing to and sustaining open source platforms
- Custom development projects for libraries and library technology partners
- Ongoing collaboration, not just one-off delivery
A useful next step is to check whether your project fits an existing platform such as FOLIO or ReShare before commissioning something new. If it does, ask Index Data about integration or extension work; if it does not, describe the workflow, systems and constraints you need addressed and ask for a scoped custom project.
For comparison, Index Data is one route for library-focused custom development. Other library technology organisations, such as Open Library Foundation, may be relevant depending on whether your project is tied to a particular open source community.
How can my library partner with Index Data to implement open source solutions?
Partnering with Index Data means working with a vendor that positions itself as a collaborator on open source library platforms rather than a one-off service seller. Based on its homepage, the company describes itself as "operators, developers, innovators, and true partners" and emphasizes building and sustaining open source platforms for modern library services. The main entry points it highlights are FOLIO (library services platform) and ReShare (resource sharing), plus additional solutions and a contact route ("Let's Talk").
H3 Practical ways a library typically engages
- Adopt a platform: Implement or migrate to FOLIO or ReShare with Index Data's help.
- Custom development: Commission features or integrations your library needs but that aren't in the standard roadmap.
- Hosting and support: Have Index Data operate and maintain the open source stack so your staff focus on services.
- Migration and data work: Move records, patrons, and circulation data from a legacy system.
- Integration: Connect the platform to discovery layers, authentication, and other campus systems.
H3 Who this suits This model fits libraries that want open source flexibility but lack in-house developers to run and extend it. It also suits consortia and library networks, since ReShare is aimed at resource sharing and FOLIO is designed for multi-tenant, collaborative deployments.
H3 Trade-offs to weigh
- Open source reduces license lock-in but shifts effort toward configuration, hosting, and community coordination.
- A partner can absorb that effort, but you remain dependent on their availability and expertise.
- Custom development gives you exactly what you need, yet creates code you must maintain or contribute back.
H3 A concrete next step Before contacting them, write a one-page brief: your current system, timeline, must-have integrations, data volume, and whether you want hosting, support, custom work, or all three. Then use the "Let's Talk" route on Index Data and ask specifically which of FOLIO, ReShare, or custom development matches your brief. If you are comparing options, also look at the FOLIO project at FOLIO and the ReShare project at ReShare to understand the communities behind the platforms.
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