locologic.com

What is Locologic?

Locologic is a last-mile delivery management and driver-tracking platform aimed at businesses that run their own fleets or delivery operations rather than individual consumers. According to its own site, it targets 3PL companies, retailers, restaurants, grocery stores and e-commerce providers, positioning itself as "an enterprise solution for optimizing last mile delivery."

What it does, based on the site's feature list

• Dispatch: automatic or manual assignment, with the platform suggesting the best driver for a delivery based on current location, load and projected availability — optimized for fewest miles or fastest delivery.
• Live tracking: real-time driver location per delivery, which can be shared with the end customer along with an expected time.
• Customer updates: real-time ETA and route notifications pushed to customers, in the style of Amazon-style tracking.
• Driver app: status updates and real-time communication between dispatcher and driver.
• Route planning: selecting multiple deliveries and generating the shortest route to all of them.
• Proof of delivery: mobile photo or signature captured by the driver and shareable with the sender.
• Order-system integration: Locologic connects to your existing order system so new orders flow in automatically.
• Driver-side gestures: swipe left to update a delivery's status, swipe right to call the customer.

Who it fits

Trade-offs to weigh

The feature set is broad but conventional — route optimization, POD and live tracking are standard in this category. The differentiators to test are the quality of the auto-dispatch suggestion logic and how smoothly the order-system integration actually works with your stack. The site lists a pricing page, but no rates are shown here, so treat cost as something to confirm directly.

Next step: if you run a delivery fleet and your main pain is manual dispatching, book the demo the site offers and bring one week of your real order data — then check whether its driver suggestions match what your best dispatcher would have chosen.

How does Locologic's automatic dispatch choose the best driver for a delivery?

Locologic's automatic dispatch suggests the best driver for each delivery by weighing three practical factors together: the driver's current location, their existing load, and their projected availability. In other words, it is not just picking whoever is nearest — it is balancing proximity against how much work that driver already has and when they are likely to be free. The stated goal is to minimise miles or achieve the fastest delivery, depending on what you prioritise.

The page also notes that dispatch can be run automatically or manually, so a dispatcher can override the suggestion when local knowledge matters — for example, a driver who knows a building's loading bay quirks.

What this means in practice

A concrete scenario: a restaurant has three orders ready at once. A driver two streets away already has two drops queued; another is slightly further out but empty. A pure nearest-driver rule sends the closer one; a load-and-availability rule may send the empty driver, because the closer one would fall behind. That trade-off is the point of the feature.

Decision criteria

• If your priority is speed on individual orders, weight projected availability heavily.
• If your priority is cost per route, weight least miles and current load.
• If your drivers have area expertise, keep manual dispatch available as an override.

Useful next step

Ask for a demo using your own order data and compare the suggested driver against what your dispatchers would have chosen. Locologic's own site offers a demo request and a pricing page at Locologic. If you are comparing options more broadly, established route and dispatch tools include Onfleet and Samsara.

Can Locologic integrate with my existing order system to automatically import new orders?

Yes. Locologic states that it will integrate with your current order system so new orders are entered automatically, rather than being keyed in by hand.

That matters most if you already take orders through a POS, e-commerce platform or in-house system and don't want dispatchers re-typing them. In that setup, the practical workflow is: order lands in your existing system → flows into Locologic → dispatch (automatic or manual) assigns a driver based on location, load and projected availability → the driver app handles status updates and proof of delivery → live tracking and ETA updates can be shared with the customer.

A few things worth clarifying before you commit, since the page describes integration as something Locologic does for you rather than a self-serve connector:

• Which systems are already supported out of the box, and which need custom work
• How long a custom integration typically takes, and whether it is included or billed separately
• What happens when the connection fails — is there a fallback or manual import path
• Whether order changes, cancellations and refunds sync back, not just new orders

Next step: book a demo and bring a list of your current order sources (e.g. your e-commerce platform, POS, or ERP). Ask specifically which of them are standard integrations and which would be bespoke. If most of your stack is standard, this is a straightforward fit; if it's heavily customised, treat integration effort and cost as a real part of the decision. You can see the product's own feature and pricing pages at Locologic before that call.

How can I share live driver tracking and ETA updates with my customers?

Locologic is built to push driver location and ETA information out to customers rather than keeping it internal. Its page describes live delivery tracking that follows each driver per delivery, and says that information can be shared with your customers along with the expected time. It also lists real-time delivery updates on ETA and route to the customer, explicitly comparing the experience to Amazon-style notifications, plus proof of delivery captured as a mobile photo or signature that can be shared with the sender.

In practice, a small restaurant or grocery operation would typically: dispatch a delivery, let the driver app report status, then send the customer a tracking view and an ETA that updates as the route progresses. The customer-facing value is fewer "where is my order" calls; the operational value is that the same status data feeds dispatch and proof of delivery.

Two things to confirm before relying on this:

• How the customer receives updates. The page mentions sharing tracking info and ETA with customers, but not the exact channel (SMS, email, a branded tracking page, or an app). Ask which channels are supported and whether the tracking page carries your branding.
• How orders enter the system. Locologic says it will integrate with your current order system so new orders are entered automatically. If your storefront or POS isn't on their integration list, that's the first thing to scope, because manual order entry undercuts the automation.

A useful next step is to schedule a demo and bring one real delivery day's data: number of stops per driver, typical order volume at peak, and your current customer notification method. Then ask them to show the customer's view of a single order from dispatch to proof of delivery, not just the dispatcher's dashboard.

For comparison while you evaluate, last-mile and delivery-management tools in this space include Onfleet and Track-POD, which also cover driver tracking and customer notifications; the differences usually come down to pricing model, integration depth with your order source, and how much of the customer-facing tracking experience you can brand.

What proof of delivery options does Locologic offer for drivers?

Locologic offers two proof-of-delivery formats through its driver app: a mobile photo and a signature. Either one can be captured by the driver at the delivery point and then shared with the sender.

H3 Practical use

• Photo capture suits contactless or high-volume stops where a signature would slow the driver down.
• Signature capture fits higher-value or business-to-business deliveries where the recipient is expected to acknowledge receipt in person.
• Because the proof is shareable with the sender, it also gives dispatch and customer service a record to reference if a delivery is disputed.

H3 What to check before relying on it

• Whether photo and signature are captured offline and synced later, which matters for drivers in low-signal areas.
• Whether the proof is attached to the order record automatically or has to be forwarded manually.
• Whether timestamps and location are stored alongside the image or signature.

If proof of delivery is a deciding factor, ask for a demo and walk through one real delivery end to end, from dispatch to the shared proof reaching the sender. You can request one from Locologic.

How do I set up the shortest route for multiple deliveries in Locologic?

Locologic handles multi-stop routing through its Find Best Route feature. You select the deliveries you want to batch, then start the route; the platform returns the shortest path across those destinations rather than making you sequence stops by hand.

What the workflow looks like

1. Make sure the orders are already in Locologic. The site notes it can integrate with your existing order system so new orders enter automatically, which saves you from retyping addresses.
2. Go to the delivery list and select the stops you want on the same run.
3. Click the start button to generate the shortest route for that selection.
4. Assign a driver. Locologic supports automatic or manual dispatch; automatic dispatch suggests a driver based on current location, load and projected availability, optimizing for least miles or fastest delivery.
5. Let the driver work from the Driver App, which handles status updates and real-time communication.

Practical considerations

• Selection drives the result. The route is built from the deliveries you pick, so grouping by zone, time window or vehicle capacity before you click start will produce more useful runs than dumping every open order into one batch.
• Shortest isn't always fastest. Fewer miles can mean more turns, tighter streets or worse traffic. If your priority is speed, use the dispatch logic that optimizes for fastest delivery instead.
• Keep customers informed. Live tracking and real-time ETA updates can be shared with the recipient, and proof of delivery via photo or signature can go back to the sender.

Where to go next

If your orders aren't flowing in automatically yet, set up the integration with your order system first — routing is only as good as the address data feeding it. For a walkthrough tailored to your fleet size and delivery mix, Locologic offers a demo you can schedule.