aceacupuncture.com

Ace Acupuncture asks patients to cancel at least two hours before their scheduled appointment. If you cancel later than that—or don't show up—a $50 charge applies. To book or cancel, call the clinic at 414-438-9488.

The Policy in Plain Terms

The clinic states the rule directly on its site: "Cancel the appointment at least two hours in advance or $50 will be charged."

The two-hour window is short by typical clinic standards, which makes it easy to comply if you act as soon as you know you can't make it. The practical risk is waiting until the last hour—for example, realizing at 11:30 a.m. that you can't make a 1:00 p.m. slot leaves you inside the window and subject to the fee.

How to Cancel Without Incurring the Fee

1. Check the clock first. Confirm your appointment time and whether you are more than two hours out.
2. Call 414-438-9488. The phone number is the contact method the clinic lists for scheduling and cancellations. The site does not describe an online cancellation form, so a phone call is the reliable route.
3. Cancel as early as you can. Calling the moment you know avoids any ambiguity about timing.

If you reach voicemail or can't get through, the site doesn't specify an alternative cancellation channel. The clinic also lists an email address, [email protected], but the cancellation instruction itself references the phone line, so calling remains the safest option.

When This Matters Most

The policy is worth knowing before you book if:

• You're traveling to the clinic. It's located at 8412 W Capitol Dr, Milwaukee, WI 53222, and hours are limited—Thursday 12 p.m. to 5 p.m. and Saturday 8:30 a.m. to 12:00 p.m. A missed Saturday morning slot is hard to replace the same week.
• You're booking a longer or specialized service. The clinic offers classical, ear, scalp, electrical, cosmetic/pediatric, and wrist/ankle acupuncture, plus cupping, moxibustion, herbal consultations, and Taichi/Qigong instruction. If your visit involves preparation—such as the intake form and tongue photo required for Dr. Jin's online consultation—canceling early protects both your time and the fee.
• You're scheduling around work. With only two clinic days listed, a late cancellation may mean waiting until the next available session.

A Note on the Online Consultation

Dr. Jin's online consultation is a separate 45-minute one-to-one session arranged by request form or email, with a $100 consultation fee and required intake paperwork submitted in advance. The cancellation policy as published addresses appointments generally; if you're canceling an online consultation, confirm the timing by phone, since the site doesn't break out a separate rule for remote sessions.

Bottom Line

Cancel by phone at least two hours ahead and you owe nothing. Cancel later or not at all and you'll be charged $50. Given the clinic's limited weekly hours, calling as soon as you know is the simplest way to stay clear of the fee.

Ace Acupuncture Clinic of Milwaukee is at 8412 W Capitol Dr, Milwaukee, WI 53222. Its posted hours are Thursday 12:00–5:00 p.m. and Saturday 8:30 a.m.–12:00 p.m. — only two days a week, so plan ahead. You can reach the clinic at 414-438-9488 or [email protected].

Location and Contact at a Glance

The clinic describes itself as conveniently located and highly accessible, though the site does not give specific transit or parking details. If getting there is a concern, confirm directions when you call.

What to Know Before You Go

Book by phone

The site's scheduling instruction is direct: call 414-438-9488 to make an appointment. Because the clinic is open only Thursday afternoon and Saturday morning, call well before the day you want to visit rather than assuming a same-day slot.

Cancellation policy

Cancel at least two hours in advance, or a $50 charge applies. This matters most for the Saturday morning window, when a late cancellation leaves little time to refill the slot.

Who you'll see

• Guanyuan Jin, MD (China), Dipl.OM (NCCAOM), L.Ac — chief acupuncturist and herbalist.
• Jiajia Xiang, OMD, L.Ac — sees pediatric patients and patients who specifically request a female doctor.

If you need a female practitioner or are booking for a child, say so when you call so the appointment is routed correctly.

Services available

The clinic lists a broad Chinese medicine menu, including classical body, ear, scalp, electrical, cosmetic/pediatric, wrist/ankle, and low-level laser acupuncture, plus moxibustion, cupping, herbal formulas and custom prescriptions, nutritional counseling, tuina/acupressure, and taichi/qigong instruction.

Online consultations

Dr. Jin also offers a 45-minute one-to-one online consultation for $100. The process: send a request through the online form or email, complete an intake health history form and submit a tongue photo before the session, then receive a holistic TCM diagnosis and, if appropriate, a customized herbal prescription. This option may suit you if the Thursday/Saturday hours don't fit your schedule.

Practical Tips

• Call first for holiday weeks. The site lists regular hours only; it does not state holiday closures, so verify before a holiday visit.
• Ask about your specific service. With a two-day schedule, confirm that the practitioner and treatment you want are available on the day you plan to come.
• Use email for non-urgent questions. For scheduling or service questions outside clinic hours, [email protected] is the listed contact.

For anything time-sensitive, the phone is the fastest route — the clinic's own instruction is simply to call 414-438-9488 to schedule.

Ace Acupuncture (Ace Acupuncture Clinic of Milwaukee) offers a broad menu of Chinese medicine services: several styles of acupuncture, moxibustion and cupping, herbal medicine in multiple forms, nutritional counseling, bodywork (Tui-Na, reflexology, acupressure), movement and breathing classes (Tai Chi, Qigong), and online consultations with the chief acupuncturist. The clinic presents itself around "highest success with least sessions" and 60 years of integrated medical experience. This overview covers what each service is, so you can judge which category fits your needs before calling.

Acupuncture Styles

The clinic lists these acupuncture variants:

• Classical body acupuncture — needles at traditional body points; the most common starting point for general complaints.
• Ear acupuncture — ear points, often used for pain, stress, and habit-related concerns.
• Scalp acupuncture — scalp needling, typically associated with neurological and movement-related conditions.
• Electrical acupuncture — needles paired with a mild electrical current, commonly used for pain.
• Wrist/ankle acupuncture — needles placed near the wrists and ankles rather than at the symptom site.
• Cosmetic/pediatric acupuncture — a separate category for cosmetic goals and for children.
• Low-level laser acupuncture — a needle-free option using laser light at points.

If needles are a concern, the laser option and acupressure are the non-needle alternatives on the list. For children or patients who specifically want a female practitioner, the clinic notes that Dr. Jiajia Xiang (OMD, L.Ac) handles pediatric patients and those requesting a female doctor.

Herbal Medicine and Nutrition

Herbal medicine is offered in several formats, which matters if you prefer pills over brewing:

• Pills and tablets
• Single-herb teas and 1:10 concentrated extracts
• Individually customized herbal prescriptions
• External heated herbal infusion/application
• Nutritional counseling
• Chinese food therapy

Customized prescriptions are prepared after a diagnosis, so the specific formula depends on the assessment rather than a fixed product list.

Adjunct Therapies and Bodywork

Alongside needling, the clinic lists:

• Moxibustion — heat applied via burning moxa.
• Cupping
• Chinese massage / Tui-Na / acupressure
• Whole-body reflexology and acu-reflexology
• Self-acupressure therapy instruction
• Biofeedback therapy, color therapy, and biomedical Qigong

These are typically used together with acupuncture rather than as standalone replacements, though the clinic does not publish a fixed protocol for combining them.

Movement, Classes, and Lifestyle Programs

The clinic runs instruction in:

• Tai Chi Chuan (Yang style)
• Relaxation Qigong, Slim Qigong, Energizing Qigong
• Introduction to Traditional Chinese Medicine
• Well-being for the middle-aged

It also offers a holistic TCM exam using tongue and pulse diagnosis, which is the diagnostic step that precedes most treatment plans.

Online Consultation

Dr. Jin offers a paid online one-to-one consultation. The stated process:

1. Send a request through the online form or email to schedule a personalized 45-minute consultation for $100.
2. Before the session, complete an intake health history form and send a photo of your tongue.
3. During the session, Dr. Jin answers questions and performs a holistic TCM diagnosis over the internet.
4. After diagnosis, he may prescribe customized herbal prescriptions with health instructions.

This is the option to consider if you cannot attend in person; it is a consultation and diagnosis service, not a remote needling session.

Practical Details Before You Book

• Address: 8412 W Capitol Dr, Milwaukee, WI 53222
• Hours listed: Thursday 12 p–5 p; Saturday 8:30 a–12:00 p
• Phone: 414-438-9488; Email: [email protected]
• Cancellation: cancel at least two hours in advance or a $50 charge applies.

The published hours are limited to two days, so confirm availability by phone before planning around them. Pricing for in-person treatments is not listed on the site; only the $100 online consultation and the $50 late-cancellation fee are stated.

How to Choose Among the Services

• Pain or a specific physical complaint: start with classical body acupuncture, possibly with electrical acupuncture; cupping or moxibustion may be added.
• Prefer no needles: ask about low-level laser acupuncture, acupressure, or Tui-Na.
• Want herbs: request a holistic TCM exam first so a customized formula can be prescribed; pills/tablets suit those who won't brew teas.
• Child or preference for a female practitioner: request Dr. Jiajia Xiang when scheduling.
• Can't travel to Milwaukee: use the online consultation, and prepare the intake form and tongue photo in advance.
• General stress or prevention rather than a diagnosis: the Qigong and Tai Chi classes are the lowest-commitment entry point.

Call 414-438-9488 to confirm which practitioner and service fit your situation, since the site lists services but not a per-service price or scheduling grid.

Dr. Guanyuan Jin at Ace Acupuncture (Milwaukee, WI) offers a paid online consultation: you request a personalized 45-minute one-to-one session through the online request form or by email, pay $100, and complete an in-take health history form plus a tongue photo before the appointment. During the session Dr. Jin answers your questions and performs a holistic TCM diagnosis over the internet; afterward he may prescribe customized herbal formulas with health instructions. This option suits people who want Chinese-medicine guidance but cannot visit the clinic in person — it is a consultation and diagnosis service, not a substitute for emergency or in-person medical care.

Step by step

1. Send a request. Use the online request form on the site or email [email protected] to ask for a personalized 45-minute one-to-one consultation. Expect to arrange a time and pay the $100 fee as part of scheduling.
2. Prepare your intake materials. Complete the in-take health history form and take a photo of your tongue. Both must be sent back to Dr. Jin before the consultation — the tongue and pulse-style diagnosis depends on them.
3. Attend the 45-minute session. Dr. Jin answers your questions and performs a holistic TCM diagnosis via the internet.
4. Receive follow-up guidance. After diagnosis, he may prescribe customized herbal prescriptions along with health instructions. The site notes that if the patient is deemed to need further care, additional steps apply — ask about this during scheduling.

What you need before booking

Practical notes

• The tongue photo is not optional. It is the main visual input for the remote diagnosis, so take it in good, natural light before your appointment.
• Credentials behind the service. Dr. Jin is listed as MD (China), Dipl.OM (NCCAOM), L.Ac, Chief Acupuncturist and Herbalist, and the clinic advertises 60 years of integrated medical experience.
• In-person alternative. The clinic is at 8412 W Capitol Dr, Milwaukee, WI 53222, open Thu 12–5 p.m. and Sat 8:30 a.m.–12:00 p.m., phone 414-438-9488. In-person visits carry a cancellation rule: cancel at least two hours ahead or a $50 charge applies — confirm whether a similar policy covers online sessions when you book.
• Herbal fulfillment. The clinic's service list includes formula herbs in pills/tablets/caps, single herbal teas and extracts, and individualized prescriptions, so ask how a prescription from an online consultation would be dispensed or shipped to you.

Ace Acupuncture is a Traditional Chinese Medicine (TCM) clinic in Milwaukee, Wisconsin, led by chief acupuncturist and herbalist Guanyuan Jin, MD (China), Dipl.OM (NCCAOM), L.Ac. The clinic presents itself around "highest success with least sessions" and offers acupuncture, herbal medicine, cupping, moxibustion, and related TCM services at 8412 W Capitol Dr, Milwaukee, WI 53222. It is relevant to you if you are looking for an acupuncture and Chinese medicine clinic in the Milwaukee area, including pediatric care or a female practitioner on request.

Location, Hours, and Contact

The listed hours are limited to two days per week, so scheduling ahead by phone is the practical first step. The site states that an appointment cancelled less than two hours in advance incurs a $50 charge.

Who Practices There

• Guanyuan Jin, MD (China), Dipl.OM (NCCAOM), L.Ac — chief acupuncturist and herbalist.
• Jiajia Xiang, OMD, L.Ac — listed for pediatric patients and for patients who specifically request a female doctor.

The clinic also cites "60 years of integrated medical experience" as a reason to choose it, and maintains a section on its own books and publications.

Services Offered

The clinic lists a broad set of TCM and adjunct services:

• Acupuncture styles: classical body, ear, scalp, electrical, cosmetic/pediatric, wrist/ankle, and low-level laser acupuncture.
• Hands-on therapies: moxibustion, cupping, Chinese massage (Tui-Na/acupressure), acu-reflexology, and whole-body reflexology.
• Herbal medicine: formula herbs in pills/tablets/caps, single herbal teas and extracts (1:10 concentration), and individually customized prescriptions.
• Related programs: nutritional counseling, Chinese food therapy, Tai Chi (Yang style) and Qigong classes, self-acupressure therapy, and introductory TCM education.
• Diagnosis: holistic TCM exam including tongue and pulse diagnosis.

Online Consultation Option

The site describes a distance consultation route with Dr. Jin:

1. Send a request through the online request form or by email to schedule a personalized 45-minute one-to-one consultation (stated at $100).
2. Before the session, complete an in-take health history form and send a photo of your tongue.
3. During the consultation, Dr. Jin answers questions and performs a holistic TCM diagnosis over the internet.
4. After diagnosis, he may prescribe customized herbal formulas with health instructions.

This option may suit you if you cannot attend the Milwaukee clinic in person, but it depends on sending the required intake form and tongue photo in advance.

How to Decide If It Fits

Consider Ace Acupuncture if you want a Milwaukee clinic combining acupuncture with herbal prescriptions and are comfortable with the Thursday/Saturday schedule. Ask by phone about practitioner availability if you need a female doctor or pediatric care, since those are tied to Dr. Xiang. If you need frequent weekly visits, confirm whether the two-day schedule can accommodate your treatment plan before committing.