cpuinc.com

CPU Inc (Computer Peripherals Unlimited Inc.) is a worldwide distributor of data storage and backup solutions, and its catalog centers on tape systems, tape automation, tape media, and disk-based storage. If your environment runs older enterprise tape formats, LTO, or RAID/SAN/NAS gear, the site's product list is likely to match your needs; if you are looking for consumer drives or cloud services, it is not aimed at that. The company lists a U.S. toll-free line (800-278-3480) and an international line (480-505-0177), and offers quote requests through the site.

Tape Systems

The tape lineup is the broadest part of the catalog and spans several generations of enterprise formats:

This range matters if you maintain legacy systems: 3480/3490-class drives, 9-track units, and early DLT/8mm formats are largely out of mainstream production, so a specialist distributor is often the practical source for replacements.

Autoloaders and Tape Libraries

Automation is organized by media type and by brand:

• Overland Storage tape libraries, including the ARCvault LTO and NEO LTO lines
• Qualstar LTO tape libraries and Teraloader tape libraries
• AIT, SAIT, and DLT tape libraries
• Rackmount tape libraries

If you are sizing a library, the decision usually comes down to which media your existing drives use (LTO vs. AIT/SAIT vs. DLT) and whether you need a rackmount form factor; the site groups products along those lines.

Disk Systems and Virtual Tape

Beyond tape, the catalog covers disk-based storage and backup acceleration:

• RAID storage from Nexsan, Overland, and NEC
• SnapServers: Overland Snap Server 410, 210, 520, 620, and 650
• SAN & NAS network storage
• Virtual tape libraries (VTL) and continuous data protection (CDP) from Actifio and FalconStor
• Data deduplication and DCX software

A VTL is relevant when backup software expects tape but you want disk-speed restores; the listed FalconStor and Actifio products fit that pattern. SnapServer and RAID systems suit file-sharing or direct-attached storage needs rather than tape replacement.

Tape Media and Recertified Media

Media is sold alongside the drives, which reduces compatibility guesswork:

• LTO tape media
• 3592 tape media
• 3590 tape media
• DLT tape media
• Recertified media

Recertified cartridges are worth considering for legacy drives where new media is scarce or costly, but confirm the specific format and generation against your drive before ordering.

Services

The site also lists tape drive repair and data conversion services, plus a quote request form and blog. These are useful when a drive fails and replacement hardware is hard to find, or when data on older media needs to be moved to a current format.

How to Decide If It Fits

• Match by format first. Identify your drive's format and generation (e.g., LTO-4, SDLT 600, 3590 E1A) and check it against the lists above.
• Legacy environments are the strongest fit. 3480/3490, 9-track, and early 8mm/DLT gear is where a specialist distributor adds the most value.
• Use the phone lines for confirmation. Pricing is not published on the page, so call 800-278-3480 (U.S.) or 480-505-0177 (international) or submit a quote request to confirm availability and price for a specific part number.

Yes. CPU Inc (Computer Peripherals Unlimited Inc) lists tape drive repair and data conversion among its services, alongside DCX software. These services sit next to a product catalog built around legacy and current tape systems — 3480/3490/3490E, 3590 B/E/H, 3592, LTO 1–5, DLT/SDLT, 4 mm, 8 mm, and 9-track drives, plus autoloaders and tape libraries. If you have a failing drive or data trapped on older media, the site indicates both repair and conversion are offered; the exact scope, turnaround, and pricing are not published, so confirming by phone is the practical next step.

What the site says it offers

The services section of cpuinc.com names three items:

• Tape drive repair
• Data conversion
• DCX software

The repair listing is not tied to a single model family. The surrounding catalog covers a wide spread of tape hardware, from 9-track and 3480-class drives through 3590, 3592, DLT/SDLT, 4 mm and 8 mm formats, and LTO generations 1 through 5, plus autoloaders and libraries. That breadth is the useful signal: the business is organized around tape-era equipment, so a repair request for an older drive is consistent with what the site advertises.

Data conversion is listed as a service without a published format matrix. The catalog's media and drive coverage suggests the plausible range — legacy tape formats through LTO — but the site does not state which source formats, target formats, or media types are accepted for conversion.

How to confirm scope and start a request

Because service details are not published, the site's own contact paths are the way to get specifics. The page shows:

A workable sequence:

1. Identify your hardware precisely. Note the drive model and format (for example, a StorageTek T9840D, an IBM 3590 E1A, a Quantum SDLT 600, or an LTO generation). The catalog lists models at this level of specificity, so matching that detail helps the conversation.
2. Describe the problem or goal. For repair, say what the drive is doing (fails to load media, error on read, transport fault). For conversion, state the source media and format and the output you need.
3. Call or submit a quote request. Use the toll-free or international number, or the Request Quote link. Ask directly which services apply to your model and what the process involves.
4. Confirm before shipping. Get the accepted procedure, any diagnostic steps, and commercial terms in writing before sending hardware or media.

Common sticking points

• No published service catalog. The site names the services but does not list supported models for repair, accepted formats for conversion, turnaround times, or prices. Treat any assumption about coverage as unconfirmed until you speak with them.
• Old media is the hard part. Conversion difficulty usually depends on the source format and the condition of the media, not just the drive. Be ready to describe both.
• Model naming matters. Tape hardware is identified by exact model strings (for example, Fujitsu M2488E, IBM 3592 E05/E06/E07, Sony SDX-700C AIT3). Vague descriptions slow down a quote.
• Repair versus replace. For older drives, ask whether repair is the recommended path or whether the catalog's recertified media and replacement hardware are the better fit for your situation.

The short version: cpuinc.com advertises tape drive repair and data conversion, backed by a catalog of legacy and current tape systems. The site does not publish the details you need to decide, so use the listed phone numbers or the Request Quote link to confirm scope, process, and cost for your specific drive or media.

To request a quote from CPU Inc, use the Request Quote option listed on cpuinc.com; for direct contact, call the U.S. toll-free number 800-278-3480 or the international number 480-505-0177 (the site also notes "Se Habla Español"). Before you reach out, identify the exact product family and model you need and whether you are buying hardware, media, or a service — the site organizes its catalog by those categories, and a precise model reference is what makes a quote or support request actionable.

Contact Channels Listed on the Site

The site presents itself as a worldwide distributor of storage and backup solutions, so international inquiries are within scope — use the international number rather than the toll-free line.

What You Can Ask About

CPU Inc's catalog is broad and organized by product family, which tells you what a quote request can cover:

• Tape drives by generation: 3480/3490/3490E, 3590 B/E/H, 3592 (E05/E06/E07), LTO 1–6, DLT/SDLT, 4mm, 8mm, and 9-track drives, with specific models listed (for example StorageTek T10000B and T9840D, IBM 3590 B1A/B11 and 3592, Quantum SDLT 220/320/600, Sony AIT and SAIT, Exabyte Mammoth).
• Autoloaders and tape libraries: Overland NEO and ARCvault, Qualstar LTO and Teraloader libraries, plus AIT, SAIT, DLT, and rackmount libraries.
• Tape media: LTO, 3592, 3590, and DLT media, including recertified media.
• Disk systems: RAID storage (Nexsan, Overland, NEC), SnapServers (410, 210, 520, 620, 650), SAN/NAS, Actifio, and virtual tape libraries.
• Services: tape drive repair, data conversion, DCX software, continuous data protection (FalconStor CDP), and data deduplication.

If your need is a service rather than a product — repair or data conversion — say so explicitly, since the quote path for a service depends on the condition and model of the equipment you send.

Information to Prepare Before You Ask

A quote or support call moves faster when you bring:

1. Exact model number, not just the family. "LTO" is not enough; the site lists drives by generation and model (e.g., a specific StorageTek or IBM model), and libraries by series.
2. Quantity — one drive versus a library plus media changes the quote shape.
3. New, recertified, or repair. Recertified media is a distinct category on the site, and repair is a separate service.
4. Interface and host environment if relevant to compatibility (the catalog spans generations from 9-track through LTO 6, so fit is not automatic).
5. For repair or data conversion: the drive or media type, the failure symptom, and whether the media must be returned.

Finding the Right Model First

If you don't yet know the model, the site's navigation is the fastest route: browse Products & Services by family (Tape Systems, Tape Media, Disk Systems, Services) and drill into the generation. The site also maintains a Blog and an About Us page, and a "How to find a specific tape drive or storage model" question is already covered separately — use the family-then-generation path rather than a single site-wide search if you only know the technology (e.g., "3590") and not the model suffix.

Practical Notes

• The site lists phone numbers and a quote request path but does not publish prices; expect pricing to come back through the quote rather than from the page.
• The site references a "subscribe" option, which is for updates — it is not a quote channel.
• For a multi-item request (drives plus media plus a library), send one consolidated list through Request Quote and reference the model numbers exactly as they appear in the catalog; this avoids back-and-forth on which generation or variant you mean.

CPU Inc (Computer Peripherals Unlimited Inc) organizes its catalog by tape format and technology generation first, then by brand and model number, so the fastest way to locate a specific drive is to identify its format family (LTO, 3590, DLT/SDLT, 4mm, 8mm, 9-track, 3480/3490/3490E, or 3592) and scan that section for your model. If your exact model isn't listed, the site directs you to call 800-278-3480 (toll free, USA) or 480-505-0177 (international) or submit a quote request, since CPU Inc positions itself as a worldwide distributor that can source storage and backup solutions beyond what's shown.

Start with the format family, not the brand

The product navigation is built around tape technology generations. Match your hardware to one of these groups before searching for a model number:

If you know the drive's format but not its exact model, this table narrows the search to a handful of entries. If you know the model but not the format, use the brand groupings below instead.

Find by brand and model number

Model numbers on the site follow the manufacturer's naming, so search the page for the brand prefix:

• StorageTek / SUN — T10000B, T9840D, and LTO tape drives
• IBM — 3490E, 3590 (B/E/H series), 3592
• Fujitsu — M2483B, M2485B, M2483H, M2485H, M2488, M2483N, M2485K/N, M2488C, M2488E, M8100
• Quantum — DLT2000XT through DLT8000, SDLT 220/320/600
• Sony — SDT 7000/9000/10000, SDX 300/500/700, SAIT
• Exabyte — 8505XL, 8700LT, 8700, 8900, Mammoth1, M2 Mammoth2
• HP — C1533, C1533a, C1537, C1559, C5685c, C5717a, 88780
• M4 Data — 9906, 9914
• Qualstar — 3400 Series, LTO libraries, Teraloader libraries

A practical shortcut: use your browser's find function (Ctrl+F or Cmd+F) on the products page and type the model number without spaces or with the manufacturer prefix, e.g. "M2488" or "SDLT 600."

Locate autoloaders and tape libraries separately

Libraries are grouped under their own "Autoloaders & Tape Libraries" section rather than mixed in with standalone drives. Entries include Overland Storage libraries, AIT, SAIT, and DLT libraries, Qualstar LTO and Teraloader libraries, rackmount libraries, and Overland ARCvault and NEO LTO libraries. If you're looking for a library rather than a single drive, check this section first — the same drive model may appear both as a standalone unit and inside a library configuration.

Check media and related categories if the drive is listed but you need supplies

The catalog also separates tape media (LTO, 3592, 3590, DLT, and recertified media) from the drives themselves. If your goal is consumables for a drive you already own, go to the media section for your format rather than the drive listings. Disk systems (RAID, SAN/NAS, SnapServers, Actifio, FalconStor CDP, virtual tape libraries) and services (tape drive repair, data conversion, DCX software) sit in their own sections.

When your model isn't listed

The page doesn't publish a full inventory, and the visible listings are a subset of what a worldwide distributor typically handles. If your exact model or generation is missing:

1. Call 800-278-3480 (USA toll free) or 480-505-0177 (international); Spanish support is noted on the site.
2. Or use the Request Quote link to describe the model, format, and quantity.

Expect to provide the manufacturer, model number, and format generation — that's the same information the site's own categories are built on, so it's the fastest way for them to confirm availability or a compatible alternative.

A quick verification step

Before calling, confirm your drive's format generation from its label or front panel (for example, an LTO-4 drive versus an LTO-5), because compatibility and media differ between generations. Matching the generation first prevents ordering media or a replacement unit that fits the slot but not the format.

CPU Inc — Computer Peripherals Unlimited Inc — is a worldwide distributor of data storage and backup solutions, with a catalog centered on tape drives, tape libraries, disk/RAID systems, and tape media, plus services such as tape drive repair and data conversion. It is a good fit if you are sourcing legacy or current tape hardware (for example 3480/3490E, 3590, 3592, or LTO drives), autoloaders and libraries, or RAID and NAS storage, and want a single vendor that also handles repair and media.

Company positioning

The site presents CPU Inc as "your source for all your data storage devices and backup solutions" and describes itself as a "Worldwide Distributor of Storage and Backup Solutions." Its stated value proposition is helping customers save money on different types of data storage devices. The business is organized around two areas: Products & Services and Services, with a Request Quote path for pricing rather than published prices.

Product range

The catalog is broad and skews toward tape and enterprise storage. Main categories from the site:

The generational spread matters: the listing covers both long-retired formats (3480, 3490E, 9-track, DLT) and newer LTO generations up to LTO 6, so the catalog is aimed at mixed estates where legacy tape still runs alongside current backup.

Services

Beyond hardware, the site lists tape drive repair, data conversion, DCX software, and data deduplication among its services. For buyers running end-of-life drives, the repair and conversion services are often the practical reason to contact a specialist distributor rather than a general IT reseller.

Contact and purchasing

Published contact channels:

• USA (toll free): 800-278-3480
• International: 480-505-0177
• Spanish-language support is noted ("Se Habla Español")
• Online: Request Quote form and a blog

No prices are published on the site, and no payment platforms are listed, so treat pricing as quote-based: describe your model numbers and quantities through the Request Quote form or by phone and ask for a written quote, including whether media is new or recertified.

How to decide whether to use them

• Relevant if you need tape drives, libraries, or media across legacy and current formats, or want repair/conversion bundled with hardware sourcing.
• Check first if you need firm pricing or stock confirmation — neither is published, so confirm both in the quote.
• Ask specifically about warranty terms on recertified media and repaired drives, and about lead times for older formats such as 3590 or 9-track, since availability for legacy parts varies.