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What is Navis Pack & Ship?
Navis Pack & Ship is a packing and shipping service for items that ordinary carriers often won't handle: fragile, oversized, awkward, or high-value goods. Its page positions it around custom crating, specialty packing, white-glove delivery, pickup and delivery, and international shipping, with more than 30 years of experience and locations across North America.
What it does
- Custom crating and specialty packing for art, antiques, furniture, collectibles, and other fragile or valuable pieces.
- White-glove delivery, including placement of items in a room of choice.
- Pickup and delivery options that vary by budget and scheduling needs.
- International shipping, with the page advising customers to contact its experts for error-free transactions.
- Small moves, from a single furniture piece to a full house of items.
Who it's for
The quote form lists personal and business auction customers, e-commerce, government/defense, manufacturers, residential and retail businesses, transportation and logistics, plus item categories such as art and sculptures, antiques and collectibles, furniture and design, medical technology, automotive, and staging/display/events. Auction houses, galleries, museums, and private collectors are explicitly mentioned.
How it differs from a standard carrier
A conventional parcel carrier is built for boxes that fit its network. Navis is built around items that don't: it can make a wooden crate for a specific object, pack it with materials and methods beyond standard shipping practice, and arrange delivery into a room rather than a doorstep. The page also warns that some internet shipping companies quote the lowest price by cutting handling quality, which can lead to damage and claims disputes. That's a useful framing: the trade-off is cost versus handling control, and it matters most when an item is irreplaceable, irregularly shaped, or expensive to repair or replace.
A practical next step
If you're shipping a single antique, a large piece of furniture, or an auction purchase, start with the quote form. Have the item's dimensions, material, value, origin, destination, and any deadline ready. If the item is unusually fragile or valuable, ask specifically about crating method, packing materials, insurance or claims handling, and whether white-glove placement is included. For a low-value, box-sized item, a standard carrier will usually be cheaper; for anything fragile, oversized, or hard to replace, the extra handling is the point.
How do I get a shipping quote for large, fragile, or valuable items?
Use the quote form on the Navis Pack & Ship site: fill in your name, email and phone, choose the industry or customer type that fits you (for example Personal, Auction, E-commerce, Government/Defense, Manufacturer, Retail Business, or Transportation & Logistics), enter the ship-from and ship-to locations, pick the item category (such as Art & Sculptures, Antiques & Collectibles, Furniture & Design, Industrial/Manufacturing, Medical Technology, or Residential Move), and describe the items. The description is where you should be specific, because large, fragile and valuable goods are quoted on handling rather than on weight alone.
Navis Pack & Ship
What to put in the description
- Dimensions and weight of each piece, plus whether it can be lifted by one or two people.
- Materials and condition: glass, marble, veneer, ceramics, original finishes, existing cracks or loose joints.
- Value, or at least a value band, since high-value items often need crating and possibly extra protection.
- Access details at both ends: stairs, elevators, narrow doorways, loading docks, parking restrictions, upper floors.
- Timing: your pickup window, deadline, and whether the item is already packed.
- Service level you want: standard pickup and delivery, custom wooden crating, specialty packing, or full white-glove placement into a room of choice.
A quick comparison of service levels
| Option | Best for | Trade-off |
|---|---|---|
| Standard pickup & delivery | Sturdy items that are already boxed or crated | Least handling, so fragile or high-value pieces carry more risk |
| Specialty packing and custom crating | Art, antiques, glass, ceramics, unusual shapes | Higher cost and more preparation time |
| White-glove delivery | Furniture, design pieces, items going into a specific room | Most expensive, but removes the risk of you moving a heavy piece yourself |
Practical next step
Photograph each item from several angles, including any damage, and note the measurements before you submit the form. If you are shipping internationally, say so in the description and ask about customs paperwork, since cross-border moves add documentation and inspection steps. For a single small item, a standard quote request is usually enough; for a full estate, auction lot, or museum piece, ask for a walkthrough or an on-site assessment so the quote reflects real handling conditions rather than a guess.
What specialty packing and crating services does Navis offer for art, antiques, and furniture?
Navis focuses on packing and crating for items that ordinary parcel carriers handle poorly: art, antiques, collectibles, furniture and other large, fragile or high-value pieces. Its page groups the work into custom crating, specialty packing, white-glove delivery, pickup and delivery, small moves, and international or auction shipping.
What each service covers
- Custom crating: Wooden crates built to fit a specific item, which matters when a piece is irregular, heavy, or too valuable for a standard box.
- Specialty packing: Packing methods beyond what general shipping companies normally provide, aimed at fragile and valuable antiques, art and design pieces.
- White-glove delivery: Full service that includes placing items in your room of choice, useful for furniture and gallery or collector pieces.
- Pickup and delivery: Several options depending on budget and schedule, which lets you trade speed against cost.
- Small moves: One piece of furniture or a whole household of items, positioned as a way to save time and money on smaller moves.
- International and auction shipping: Support for cross-border transactions and for auction houses, galleries, museums and private collectors.
How to choose
| Situation | Service to ask about |
|---|---|
| One fragile antique or sculpture | Custom crating plus specialty packing |
| Furniture going into a specific room | White-glove delivery |
| Multiple pieces from an estate or auction | Pickup, delivery and small-move coordination |
| Cross-border sale or museum loan | International shipping with crating |
The practical trade-off is cost versus handling quality. The page explicitly warns that quoting the lowest price can mean weaker handling, damage and claims disputes, so the value here is in avoiding that risk rather than in being the cheapest option.
A useful next step is to request a quote with the item category, origin and destination, and a description of the piece. For a fragile antique or artwork, ask whether the quote includes custom crating and room-of-choice placement, since those are the details that most affect both price and safety.
What international shipping options are available for auction purchases and freight?
Navis Pack & Ship focuses on international shipping for auction purchases and freight through specialty packing, custom crating, and white-glove handling rather than standard parcel service. For auction wins, the practical options are pickup and delivery, custom wooden crating, specialty packing, and white-glove delivery with placement in your room of choice. For freight, the same methods apply to large, awkward, or high-value items, with domestic and international shipments from the U.S. and Canada.
H3 What this means for auction buyers
- If you buy at auction, you can arrange packing and crating for fragile or valuable pieces, then choose a pickup and delivery option that fits your budget and schedule.
- For international destinations, the site directs you to contact its experts to ensure an error-free transaction, rather than booking a simple online label.
- White-glove service includes placement of items into your room of choice, which is useful for furniture and art that should not be left at a curb or loading dock.
H3 How to choose between options
| Situation | Sensible option |
|---|---|
| Small, sturdy auction item | Standard packing plus pickup and delivery |
| Fragile, oversized, or high-value piece | Custom crating and specialty packing |
| Furniture or art needing in-home placement | White-glove delivery |
| International auction purchase | Contact Navis directly to confirm crating, customs paperwork, and delivery |
A useful next step is to gather the item's dimensions, weight, value, auction pickup location, and destination before requesting a quote. That lets Navis match the right method and avoids damage or claim disputes. You can start at Navis Pack & Ship.
How does Navis handle claims and prevent damage compared to other shipping companies?
Navis's own page frames this as a quality-versus-price trade-off rather than a claims-handling guarantee. Its stated argument: some internet shipping companies quote the lowest price by cutting corners on handling, which leads to damaged shipments and "possible claims battles." Navis positions itself on the other side of that trade-off, citing custom crating, specialty packing and white glove service as the reason damage is less likely in the first place. The page does not describe a claims process, timelines, insurance limits or a damage guarantee — so treat "avoid damages and claims" as a positioning claim, not a documented policy.
What the page actually supports
- Custom wooden crates built for the specific item
- Specialty packing beyond what traditional carriers offer
- White glove delivery, including placement in your room of choice
- Pickup and delivery options that vary with budget and schedule
- Categories handled: art and sculptures, antiques and collectibles, furniture and design, auction items, estate distribution, residential and office moves
- More than 30 years of experience with fragile, large and valuable items
- A displayed rating of 4.75 across 2,942 reviews
Where it differs from typical carriers
| Dimension | Navis (as described) | Typical parcel/freight carrier |
|---|---|---|
| Packing | Specialty packing, item-specific | You pack, or limited standard packing |
| Crating | Custom wooden crates | Rarely offered; often third-party |
| Delivery | White glove, placement in room of choice | Curbside or threshold |
| Item fit | Fragile, oversized, high-value, awkward | Standard sizes and weights |
| Damage approach | Prevention through handling | Claims process after the fact |
The practical difference is who absorbs the risk. With a standard carrier, you accept more handling risk and rely on a claims process if something breaks. With Navis, you pay for handling designed to prevent the break — but you still need to confirm what happens if it breaks anyway.
What to verify before booking
Ask directly, in writing:
- If an item arrives damaged, what is the process and who files the claim?
- Is the shipment insured, at what declared value, and is that included or extra?
- Who packs — Navis staff or a subcontractor — and does that change liability?
- For international shipments, who handles customs and what happens if an item is held?
- Are crating and white glove included in the quote or added later?
A concrete scenario
You have inherited a large antique mirror and a mid-century chair from an estate and need both moved from Toronto to Chicago. A standard carrier will likely refuse the mirror or move it curbside. Navis's model — custom crate, specialty packing, white glove placement — fits this job. Get the quote, then ask the claims questions above before you commit, because the page tells you how they prevent damage but not what they do when damage happens.
For comparison shopping on the same kind of fragile or high-value freight, you can also check Crutchfield for packing guidance on delicate items, or UPS and FedEx for their published claims and insurance terms — useful as a baseline for what a mainstream carrier's damage process looks like.
What pickup, delivery, and white glove service options does Navis provide across North America?
Navis provides pickup and delivery in several service levels across its North American locations, plus a white glove option for items that need more than curb-side drop-off.
Pickup and delivery options
- Standard pickup and delivery — the baseline service; the page notes multiple options exist depending on budget and scheduling needs.
- White glove delivery — includes placement of items into your room of choice, so you are not left moving a heavy or fragile piece yourself.
- Small moves — for one piece of furniture or an entire home's contents, positioned as a way to save time and money versus a full-service move.
- International shipping — handled from the U.S. and Canada, with the company recommending direct contact for error-free cross-border transactions.
How to choose
If the item is going into a specific room, up a flight of stairs, or is too heavy to reposition alone, white glove is the relevant upgrade. If you only need the item brought to a loading area or garage, standard pickup and delivery is likely sufficient. For a single antique or artwork, ask specifically about custom crating and specialty packing, since those are distinct from the delivery tier itself.
Next step
Use the quote form on Navis Pack & Ship and describe the item's size, fragility and destination room in the "Description of Items" field. That detail is what determines whether standard delivery is adequate or white glove placement is needed.
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