qscan.com.au

Qscan offers online booking and online modification of existing appointments, so most patients can arrange or change a scan without calling. The main conditions to plan around: you generally need a referral for imaging, and some services are only offered at certain clinics, so confirm the location before you book. If your booking is urgent, complex, or you can't find a suitable online slot, contact the clinic directly.

Booking online

1. Go to the Qscan website (qscan.com.au) and choose the Book Online option.
2. Enter your location to find a clinic near you. Qscan has over 40 locations across Australia, so you may need to widen your search if the closest clinic doesn't offer your scan.
3. Select the service you need. Qscan's services include X-ray, ultrasound, CT, MRI, PET-CT, nuclear medicine, mammography, BMD/DEXA, dental imaging, interventional radiology, EOS spinal and body imaging, and theranostics.
4. Choose an available appointment time and complete your details.
5. Check whether you need to bring a referral. Qscan accepts e-Referrals via Medical Objects and HealthLink, so your referrer can send the referral electronically rather than you carrying paper.

Expected result: you receive a confirmed appointment at the selected clinic and time.

Modifying an existing appointment

Qscan provides a Modify Booking option alongside online booking. Use it if you need to change the time, date, or clinic for an appointment you've already made.

If the change involves a different service or a clinic that doesn't offer that service, the online tool may not cover it — call the clinic instead.

When to contact a clinic directly

Call the relevant clinic rather than booking online if:

• Your scan is urgent or your referrer has marked it as a priority.
• You're unsure which service you need.
• You need to change to a service not offered at your original clinic.
• You have questions about preparation, contrast, or what to bring.

Qscan lists direct phone numbers by region, including:

For referrers

If you're a referring doctor rather than a patient, Qscan provides referrer support covering report delivery, patient care, and IT setup, with results available through InteleConnect and InteleViewer. Referrals can be sent as e-Referrals via Medical Objects or HealthLink.

Common sticking points

• No referral: most imaging requires one. Arrange this with your GP or specialist before booking.
• Service not available at your nearest clinic: check the specific clinic's service list, since not every location offers every modality.
• After your scan: your report and images are sent electronically, so confirm with the clinic how your referrer will receive them if you're unsure.

Qscan is an Australian medical imaging and radiology provider. It operates radiology clinics across multiple states and territories and offers diagnostic imaging, interventional radiology, and related patient services. It serves two main audiences: patients who need imaging examinations, and referring doctors who need reports and referral support.

What Qscan Does

Qscan describes itself as offering a comprehensive range of medical imaging services with a focus on patient care and accurate diagnostic radiology reports. Its services fall into several broad categories:

• Diagnostic imaging — X-ray, ultrasound, CT, MRI, PET-CT, nuclear medicine, mammography, and bone mineral densitometry (BMD/DEXA)
• Interventional radiology — image-guided procedures
• Specialised imaging — including women's imaging, sports imaging, paediatric imaging, dental imaging, and EOS spinal and body imaging
• Theranostics — a combined diagnostic and therapeutic approach

Specific services listed include CT coronary angiography, CT calcium scoring, contrast-enhanced mammography, DEXA body composition, cone beam CT, and CT dentascan.

Who It Serves

Patients

Patients can book online or modify an existing booking through the Qscan website. After an examination, reports and images are sent electronically.

Referring Doctors

Qscan provides referrer support covering report delivery, patient care, and IT setup. Referrer results are delivered through InteleConnect and InteleViewer. The organisation also accepts e-Referrals via Medical Objects and HealthLink.

Where Qscan Operates

Qscan Radiology Clinics has over 40 locations across Australia as part of the wider Qscan Group. Listed contact regions include:

When Qscan Is Relevant to You

Qscan is relevant if you are in Australia and need medical imaging — whether as a patient with a referral or as a doctor seeking a radiology provider for your patients. The range of services means it covers routine imaging (such as X-ray and ultrasound) through to more specialised studies (such as PET-CT and interventional radiology).

If you are looking for a specific examination, the Qscan website lets you search by service and find a clinic near you. If you are a referrer, the e-Referral and results delivery options are worth reviewing before sending patients.

Qscan Radiology Clinics offers a broad range of medical imaging services across more than 40 locations in Australia, covering general diagnostic imaging (X-ray, ultrasound, CT, MRI, PET-CT, nuclear medicine) as well as specialised services such as mammography, bone density scanning, dental imaging, and interventional radiology. If you need a common diagnostic scan, it is very likely covered. However, not every service is available at every clinic, so you should confirm availability at your preferred location before booking.

Core Diagnostic Imaging Services

These are the main imaging categories Qscan provides:

These services cover the most common referral reasons — from a standard chest X-ray through to advanced cardiac CT and oncological PET-CT.

Specialised and Sub-Specialty Services

Beyond the core categories, Qscan offers a number of focused services:

• Women's imaging — including mammography and Contrast Enhanced Mammography
• Bone density — BMD/DEXA, including DEXA Body Composition and Bone Mineral Densitometry (BMD)
• Dental imaging — OPG, Lateral & PA Ceph, Cone Beam CT, CT Dentascan
• EOS Spinal & Body Imaging — low-dose imaging for spinal and body assessment
• Theranostics — a combined diagnostic and therapeutic approach
• Sports imaging and Paediatric imaging — tailored to specific patient groups
• Preventative Care — imaging focused on early detection

How to Check Whether a Specific Service Is Available Near You

Because Qscan operates over 40 locations across Australia — including sites in Queensland (Brisbane, Gold Coast, Sunshine Coast, Mackay), Western Australia (Rockingham, Midland), ACT (Canberra, University of Canberra PET-CT), NSW (Chatswood, Ryde, Westmead), and Tasmania (Hobart PET-CT, North Hobart) — service availability varies by clinic.

To confirm your scan is offered at a convenient location:

1. Go to the Qscan website and use the Locations finder (it supports free-text search with autocomplete).
2. Select a clinic near you and review its listed services.
3. If you are unsure, call the relevant clinic directly. Contact numbers are listed by region — for example, QLD on 1300 177 226, or individual clinics such as Chatswood (NSW) on (02) 8423 2700.

Referrals and Results

Qscan accepts e-Referrals via Medical Objects and HealthLink, so your referring doctor can send a referral securely and quickly. After your examination, your report and images are sent electronically to your referrer. Referrers can access results through InteleConnect and InteleViewer.

If you already have a referral and want to book, Qscan provides online booking and a "Modify Booking" option on its website.

Key Takeaway

Qscan covers the full spectrum of diagnostic imaging — from routine X-ray and ultrasound to advanced MRI, PET-CT, nuclear medicine, and interventional radiology — plus specialised services in women's imaging, bone density, dental imaging, and more. The main practical step is to verify that the specific service you need is available at a clinic near you, since not all services are offered at all 40+ locations.

Qscan accepts e-Referrals through Medical Objects and HealthLink, and sends results back to referrers via InteleConnect and InteleViewer. If you are a referring GP or specialist, you can use either e-referral platform to send a referral electronically, and you will receive the report and images electronically after the examination. Qscan also provides referrer support covering report delivery, patient care, and IT setup if you need help getting connected.

Sending an e-Referral to Qscan

Qscan offers e-Referrals through two secure messaging platforms:

• Medical Objects — a common e-referral and results-delivery channel used across Australian general practice.
• HealthLink — an alternative secure messaging network that also supports electronic referral delivery.

The practical steps are:

1. Create the referral in your practice software as you normally would, selecting the appropriate imaging service (for example X-ray, ultrasound, CT, MRI, or PET-CT).
2. Send it via Medical Objects or HealthLink rather than printing or faxing it. Qscan describes this route as easy, fast, and secure.
3. Confirm the referral has been transmitted through your messaging platform's usual sent-items or delivery confirmation view.

Expected result: Qscan receives the referral electronically, and the patient can proceed with booking the examination.

If you are not yet set up for e-Referrals

Because Qscan routes e-Referrals through Medical Objects and HealthLink, your practice needs an active account with at least one of these platforms. If you are unsure whether your practice is connected, Qscan's referrer support team handles IT setup and can assist with getting the connection in place.

Receiving Results from Qscan

After the examination, Qscan sends the report and images electronically to the referrer. Results are delivered through:

• InteleConnect — a web-based referrer results portal.
• InteleViewer — a clinical viewing application for reviewing images and reports.

Expected result: the referring doctor receives the diagnostic report and associated images without waiting for a physical copy.

Accessing results

• If you already use InteleConnect or InteleViewer, results should appear in your existing worklist once the report is finalised.
• If you do not yet have access, contact Qscan referrer support — they assist with report delivery and IT setup, which is the step that establishes your access to these systems.

Referrer Support: What Qscan Covers

Qscan states it provides "premium referrer support" across three areas:

This matters most in two situations: when you are newly connecting to Qscan and need the IT setup done, and when a result has not arrived as expected and you need the delivery path checked.

Key Contact Points

Qscan lists separate phone numbers by region and modality. For referrer-related enquiries, the main state contact numbers are:

Common Points to Check

• Referral not received by the clinic: confirm it was sent through Medical Objects or HealthLink rather than by another method, and check your platform's delivery status.
• Results not appearing: verify your InteleConnect or InteleViewer access is active; if it is not, this is an IT setup issue for referrer support.
• Wrong clinic or region: Qscan operates over 40 locations across Australia, so confirm the referral is directed to the correct clinic for the patient's location.

Qscan Radiology Clinics operates over 40 locations across Australia, and you can find the one nearest you either by browsing the location list on qscan.com.au or by using the site's location search tool. The right method depends on whether you already know your state or city, or want the site to match you by proximity.

Browse by state and city

If you know roughly where you are, the fastest route is to scan the published location list. Qscan's site groups clinics by state and city, and each entry includes a direct phone number.

Note that the Brisbane, Gold Coast and Sunshine Coast clinics share a single 1300 number, while other sites have their own local numbers. If you are in South Australia, the Northern Territory or another region not shown above, use the location search tool instead — the list above reflects only the entries published on the homepage.

Use the location search tool

The site includes a location finder that accepts free-text input with an autocomplete option. This is the better choice when you don't know which suburb or clinic name to pick.

1. Go to the Locations section of qscan.com.au.
2. Start typing your suburb, city or postcode into the location field.
3. Select from the autocomplete suggestions that appear as you type.
4. Review the matching clinics and their contact details.

Expected result: a shortlist of nearby Qscan clinics. Because the tool geocodes free-text input, a partial or misspelled suburb may return nothing useful — if that happens, try the full suburb name or the postcode instead.

Before you book

Two things are worth confirming once you have a clinic in mind:

• Service availability. Qscan offers a broad service range, including X-ray, ultrasound, CT, MRI, PET-CT, nuclear medicine, mammography, BMD/DEXA, dental imaging, interventional radiology and EOS spinal and body imaging. Not every clinic necessarily offers every service, so check the individual clinic page if you need something specific such as a PET-CT or contrast-enhanced mammography.
• Referral format. Qscan accepts e-Referrals through Medical Objects and HealthLink, so your referring doctor can send the referral electronically rather than you carrying paper.

Booking and follow-up

Once you've chosen a clinic, you can book online through the site, and there is also a "Modify Booking" option if your appointment needs to change. After your examination, your report and images are sent electronically — referrers access results through InteleConnect and InteleViewer.

If you would rather speak to someone first, calling the number listed for your nearest clinic is the most direct option, particularly for questions about preparation, service availability or wait times.