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What is DelivApp?
DelivApp is a white-label infrastructure platform for online ordering and delivery management. Rather than a consumer-facing delivery brand, it supplies the software that other companies rebrand and resell: POS providers, marketplaces, and agencies can offer ordering apps, dispatch tools, and fleet coordination under their own name.
The product is modular, so partners can take the whole stack or only the pieces they need.
- Online ordering: branded web, mobile, and kiosk apps with menu management, modifiers, add-ons, discounts, and multi-location support.
- Loyalty: built-in points, birthday offers, and promotional discounts applied at checkout.
- Delivery management: live order tracking, dispatch, route bundling, and order queues for drivers and dispatchers.
- Fleet integration: connections to external fleets with a bidding mechanism to assign deliveries.
- APIs: integration into existing POS and third-party workflows for deeper customization.
Who it suits. The platform targets tech partners rather than individual restaurants. A POS vendor that wants to add branded ordering and dispatch without building it from scratch, or a marketplace that needs delivery logistics, is the clearest fit. A single restaurant wanting a ready-made ordering site may find a direct-to-merchant platform simpler, since DelivApp is designed to be embedded in someone else's product.
The trade-off is control versus speed: partners get proven infrastructure and can launch faster, but they depend on DelivApp's roadmap and must handle their own merchant support and branding.
Next step: if you are a platform or agency, review the partner and pricing pages at DelivApp to see whether the modular pieces match your integration needs.
How can I integrate DelivApp's white-label ordering and delivery management into my existing POS or marketplace?
DelivApp is designed for exactly this: you keep your product and brand, and it supplies the ordering, dispatch and fleet layer behind it. Integration happens on two levels — a ready-made white-label storefront and back office you can deploy as-is, or APIs that plug its ordering and delivery functions into a POS, marketplace or agency platform.
Start with the integration depth you actually need
- Thin integration: launch a branded web, mobile and kiosk ordering front end, use the back-office dashboard for menus, modifiers, discounts and multi-location support, and let DelivApp handle live order tracking and delivery management. Your existing POS keeps doing what it does; orders arrive alongside it.
- Deep integration: use the integration APIs to push orders, menus and status updates between DelivApp and your POS or marketplace so the merchant never works in two systems. This is the option that matters if your product is the system of record for the merchant.
- Fleet layer: external fleet connect and bidding lets you attach third-party couriers rather than running your own dispatch, which changes your cost model and your control over delivery times.
A concrete scenario
A POS vendor with a few hundred restaurant clients wants to offer online ordering without building dispatch. It white-labels the ordering apps and back office under its own name, keeps its POS as the source of truth for menu and pricing, and routes delivery through connected fleets. The merchant sees one brand; the vendor adds a delivery product without hiring a logistics team. The trade-off is that delivery quality and courier behaviour now sit partly outside your control, so order-status accuracy and exception handling become your support burden.
What to check before committing
| Question | Why it decides the choice |
|---|---|
| Does the API cover menu sync, order injection and status write-back? | Determines whether you get one workflow or two |
| Who owns the customer relationship and data? | Affects loyalty, marketing and your long-term position |
| Can you use your own couriers as well as connected fleets? | Controls cost per delivery and service consistency |
| How are multi-location merchants handled? | Franchise and chain clients break naive integrations |
Next step: open the plans and pricing page at DelivApp and book a call with the integration scope written down — the specific API endpoints you need, whether you are the system of record, and whether delivery is yours or theirs.
What features does DelivApp offer for delivery fleet management and external courier integration?
DelivApp provides delivery fleet management and external courier integration as part of a white-label platform that tech partners can embed into their own products. The core fleet features are dispatch and route management, while the external courier capability is framed as "External Fleet Connect & Bidding."
Fleet management and dispatch
- Live dispatch dashboard with an order queue showing courier assignment, pickup status and order stage.
- Route bundling that groups multiple stops in the same zone into a single run; the page illustrates a three-stop bundle saving time versus separate runs.
- Order status tracking across confirmed, prepared, out, and delivered stages, visible to customers.
- Delivery management as a named module alongside ordering and loyalty.
External courier integration
- "External Fleet Connect & Bidding" lets you connect outside courier fleets and have them bid for delivery work, rather than relying only on an in-house fleet.
- Integration APIs are available for connecting POS and third-party systems, which is the practical route for feeding orders into external couriers or pulling fleet data back into your own stack.
Who this suits The page targets POS providers, marketplaces, and agencies that want delivery capability under their own brand rather than sending merchants to a third-party delivery app. If you run a marketplace with merchants in multiple zones, the route bundling and bidding model matter most when you have variable courier supply. If you are a POS provider, the integration APIs and white-label back office are the relevant pieces.
A practical next step Map your current delivery flow against three questions: who assigns couriers (your dispatch or an external fleet), how multi-stop runs are grouped, and whether order status must sync back to your own system. DelivApp's listed APIs and dispatch queue address those directly; confirm the specific endpoints and courier partners on a call, since the public page describes the modules rather than the integration contract. Pricing is listed separately at Plans & Pricing.
How does DelivApp's loyalty and rewards system work for customer retention?
DelivApp's loyalty tools are part of its white-label ordering platform, so the rewards system runs inside the branded web, mobile and kiosk apps your customers already use. The page evidence shows points accruing on an order (a "+10 points" balance that moves from 40 to 50) and a birthday discount applied at checkout as a percentage off the subtotal. In other words, the retention mechanics are presented as built-in features of the ordering flow rather than as a separate marketing module: customers earn on purchase, see their balance, and receive triggered offers such as a birthday promotion.
What this looks like in practice
For a restaurant group or a POS provider reselling under its own brand, the value is that loyalty is native to the ordering experience. A returning customer opens the branded app, sees a bonus-card balance and a birthday offer, and checks out with the discount already applied — no separate loyalty app or code entry. The same platform also handles menu modifiers, add-ons, multi-location support and live order tracking, so retention data sits alongside order data instead of in a disconnected tool.
Where the trade-offs sit
- The page evidence describes mechanics (points, birthday discounts, bonus balance) but does not specify redemption rules, expiry, tier structures, or how points are configured in the back office. Treat those as questions for a demo rather than assumptions.
- Because the platform is white-label, the loyalty programme appears under your brand. That is good for retention and brand ownership, but it also means you own the customer relationship and the configuration work.
- A standalone ordering platform is a heavier commitment than bolting a loyalty plugin onto an existing POS. If you only need points and offers, a lighter tool may be enough; if you want ordering, dispatch and fleet integration in one place, the bundled approach makes more sense.
Next step
Ask for a walkthrough of the back-office loyalty settings: how points are earned and redeemed, what triggers exist beyond birthdays, and how balances surface in the customer apps. Compare that against your current retention spend — if you are already paying for a separate loyalty tool and an ordering system, consolidating is the clearest case for evaluating DelivApp. You can start from DelivApp.
What are the pricing plans and free trial options for DelivApp?
DelivApp does not publish its pricing plans on the page information provided; the site has a "Plans & Pricing" page and mentions a free trial, but no plan names, tiers or amounts are shown. Treat pricing as quote-based: you would need to DelivApp directly to get numbers for your use case.
What the page does tell you
- There is a dedicated Plans & Pricing page, so packaged plans exist rather than purely custom enterprise deals.
- A free trial is referenced as a keyword signal, but the page evidence does not state its length, what it includes, or whether a card is required.
- The product is positioned as white-label infrastructure for partners — POS providers, marketplaces, and tech platforms — which usually means pricing scales with order volume, number of merchants or locations, and which modules you switch on.
Practical next step
Before requesting a quote, decide which of the page's modules you actually need: standalone ordering (web, mobile, kiosk, back office, loyalty) versus delivery management and external fleet connect with bidding. Those are separate capabilities, and bundling them changes the commercial shape of a deal. Come to the call with your monthly order volume, merchant or location count, and whether you need the integration APIs for your existing POS or third-party systems.
Decision criterion
If your goal is to launch a branded ordering front end quickly, the standalone platform plus loyalty is the relevant scope to price. If your goal is to dispatch and route couriers across zones, the delivery management and fleet bidding side is the one to negotiate, since that is where volume-based costs tend to sit. Ask for a trial period long enough to run real orders through dispatch, not just a demo menu, because routing and fleet behaviour only show their value under live load.
Can DelivApp support multi-location restaurant chains and kiosk ordering?
Yes. DelivApp is built to handle both: multi-location support is listed as a core capability of its white-label ordering platform, and kiosk ordering is named alongside branded web and mobile apps as an ordering channel it provides.
H3 What the platform covers for chains
- A white-label ordering system with web, mobile and kiosk apps, plus a back-office dashboard and menu management
- Multi-location support, so a chain can run several branches under one brand rather than separate setups
- Advanced menus with modifiers, add-ons and discounts
- Built-in loyalty, including points and birthday-style discounts applied at checkout
- Live order tracking for customers
- Integration APIs for POS and third-party systems
- Delivery management with dispatch, order queues and route bundling, plus external fleet connection and bidding
H3 How kiosk ordering fits Kiosk is offered as one of the branded ordering surfaces rather than a separate product. In practice that means a chain can put the same menu, pricing and loyalty rules in front of walk-in customers that it uses online — for example, a customer ordering at a counter kiosk still earns points and can redeem an offer, while the order lands in the same queue as web and mobile orders.
H3 Who this suits — and the trade-off DelivApp is positioned as infrastructure for tech partners: POS providers, marketplaces and agencies that want to offer ordering and delivery under their own brand. A restaurant chain evaluating it directly should check whether that partner-oriented model matches how the chain buys software, or whether it would rather work through a POS provider already using it.
The main trade-off is scope versus control. You get ordering, loyalty, delivery management and fleet integration in one stack, which reduces the number of vendors a multi-location chain has to stitch together. But the platform is designed to sit behind your brand and inside your existing workflows, so the value depends on having (or wanting) an integration layer — not on a simple off-the-shelf restaurant app.
H3 Practical next step If you are a chain, list the locations you need live and the channels you want (web, mobile, kiosk), then ask which of these are standard versus configured per location, and how orders from each channel route into one dispatch view. If you are a POS provider or agency, the more relevant question is how deeply the APIs let you embed ordering and delivery into your own product. Start from DelivApp.
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