e-watertest.com

e-Watertest is a laboratory-based drinking water testing service that covers more than 200 contaminants, grouped into categories such as lead and other heavy metals, inorganics, pesticides, herbicides, industrial waste, and chlorine disinfection byproducts. That scope makes it relevant whether you are a homeowner worried about a specific tap-water concern or a business that needs documented water quality results. The lab has operated since 1948 and now performs its analyses through a partnership with SimpleWater Tap Score, with kits shipped to your address and prepaid return shipping included.

Contaminant categories covered

According to the site, the testing program spans 200+ contaminants. The named categories are:

• Lead and heavy metals — the most common residential concern, especially in older plumbing.
• Inorganics — mineral and chemical constituents in water.
• Pesticides and herbicides — agricultural and lawn-care runoff.
• Industrial waste — contaminants tied to manufacturing and industrial activity.
• Chlorine disinfection byproducts — compounds formed when chlorine treats drinking water.

The site presents these as a combined capability rather than a single fixed panel, so the exact list you receive depends on the testing package you order. If your concern is a specific contaminant, confirm it is included before purchasing rather than assuming the 200+ figure covers it.

Who performs the testing

e-Watertest states that its work is staffed by professional chemists, engineers, and microbiologists. The team has held Public Water Supply System and Public Water Treatment Plant Operator licenses and reports over 100 years of combined experience in laboratory instrumentation, water supply, and treatment. The president and co-founder, Donald Lilley, has more than 30 years in the water quality profession.

The practical takeaway: results come from a laboratory staffed by credentialed specialists, not a strip test read at home. That matters if you need defensible documentation for a real estate transaction, a business compliance file, or a dispute with a landlord.

Residential vs. business use

The service is described as serving both residential customers and industry nationwide, with a client list that includes federal agencies, scientific labs, engineering firms, and hospitals. Named examples include NASA (Cape Kennedy), NOAA, the US Army Corps of Engineers, the US Navy at Travis Air Force Base, and St. Luke's Hospital.

For a household, this means the same lab infrastructure used by institutional clients is available for a single home sample. For a business, it means the reporting is built for professional use. The site notes improved reporting as part of the Tap Score partnership, which is relevant if you need results formatted for review by someone else.

How the process works

1. Order a kit — it ships to your mailbox.
2. Collect your water sample following the kit instructions.
3. Return the sample using the prepaid shipping.
4. Receive lab analysis performed by the e-Watertest lab.

Shipping is described as free both ways, and the site states support is available for every customer. For questions before or after ordering, the listed contact is [email protected] or 888-346-9928.

What to check before you buy

• Match the panel to your concern. With 200+ contaminants across multiple categories, verify the specific substance you care about is on the list for the package you choose.
• Confirm the use case. If you need results for a business, regulatory, or real estate purpose, ask what the reporting includes.
• Check current pricing and turnaround. The available site information does not list prices or processing times, so request those directly rather than assuming.

If your main worry is lead, the heavy metals category covers it. If it is agricultural runoff or industrial contamination, the pesticides, herbicides, and industrial waste categories are the relevant ones. For anything outside these named groups, contact the lab first to confirm coverage.

e-Watertest is a professional water testing laboratory that serves both homes and businesses, with a history dating back to 1948. It offers drinking water tests and lab water testing services nationwide, and its test kits are now fulfilled through a partnership with SimpleWater Tap Score. It is a fit for anyone who wants laboratory-grade analysis of a private or building water supply rather than a quick at-home strip test.

What the laboratory actually does

e-Watertest performs environmental and water analysis in a laboratory setting. According to the site, its staff includes professional chemists, engineers, and microbiologists, and the lab tests for 200+ contaminants — lead, heavy metals, inorganics, pesticides, herbicides, industrial waste, chlorine disinfection byproducts, and more.

The site describes the organization as "the original water testing laboratory for home and business" and states it was the first water testing laboratory to offer professional water testing services online, in 2000. The laboratory itself was established in 1948.

Who it is built for

The service covers two broad audiences:

• Residential customers — homeowners who want to know what is in their drinking water, particularly those on private wells or with concerns about a specific contaminant.
• Industry and institutional clients — the site lists federal agencies, scientific labs, engineering firms, and hospitals among its clients, including NASA (Cape Kennedy, Florida), NOAA, the US Army Corps of Engineers, the US Navy at Travis Air Force Base, and St. Luke's Hospital.

If your goal is a documented, lab-analyzed result for a home, a business, or a regulated or institutional setting, this is the category of service e-Watertest provides. If you only need a rough screening, a lab service like this is more than the task requires.

The SimpleWater Tap Score partnership

The site notes a change for existing customers: kits have been upgraded through a partnership with SimpleWater Tap Score, associated with UC Berkeley. The page states that analysis is still performed by Don Lilley and the eWaterTest lab, while the kit experience, reporting, and customer service come through Tap Score. Existing customers are directed to a dedicated service team, and new customers start through a separate entry point.

The practical takeaway: the laboratory behind the results is the same, but the kit you order and the report you receive now run through the Tap Score system.

What you get with a kit

Based on the site's description:

• Kits are shipped to your mailbox.
• Return shipping is pre-paid — the site advertises free shipping both ways.
• Results come with improved reporting through the Tap Score platform.
• Customer support is described as award-winning and available to every customer.

Leadership and credentials

Donald Lilley is president and co-founder of e-Watertest, with more than 30 years in the water quality profession, including managing a large operation. The site states the team holds Public Water Supply System and Public Water Treatment Plant Operator licenses and has over 100 years of combined experience in laboratory instrumentation, equipment, water supply, and treatment.

How to decide whether to use it

Getting started

The site separates new and existing customers. New clients begin through a sign-up entry point; existing clients log in to their account. For questions, the site lists [email protected] and 888-346-9928. Because kit contents, turnaround, and pricing are not specified on the page, confirm those details with the service before ordering if they matter to your decision.

e-WaterTest is a professional water testing laboratory that has operated since 1948 and now delivers its kits through a partnership with SimpleWater Tap Score. To choose a program, start from two questions: are you testing a home or a business, and what do you need the results to cover? New clients begin through a dedicated start page, while existing clients use a separate access path. The site states that its kits test for 200+ contaminants and ship free both ways, but the public page does not list individual package names, prices, or turnaround times, so those specifics need to be confirmed with the lab before you order.

Start With the Two Decisions That Narrow Everything Down

The e-WaterTest site frames its offering around two audiences — residential customers and industry/business customers — and around a single broad capability: 200+ contaminants spanning lead, heavy metals, inorganics, pesticides, herbicides, industrial waste, chlorine disinfection byproducts, and more. That means your choice is mostly about scope and setting, not about picking from a long menu of named products.

If You Are a Homeowner

Home testing is the simpler case. The site describes its kits as shipping to your mailbox with pre-paid return shipping and award-winning customer support, and the analysis is still performed by Don Lilley and the eWaterTest lab even though the kits were upgraded through the Tap Score partnership at UC Berkeley.

A practical way to choose:

1. Define the trigger. Are you on a private well, in an older home with possible lead plumbing, or just want a baseline? The site lists lead, heavy metals, inorganics, pesticides, herbicides, industrial waste, and disinfection byproducts as covered categories.
2. Match scope to trigger. If your concern is narrow, ask the lab whether a smaller kit covers it rather than assuming you need the broadest package. If you want general reassurance, ask which kit covers the widest set of the 200+ contaminants.
3. Confirm the logistics before paying. Ask how the kit arrives, how you collect the sample, and how the pre-paid return shipping works. The site confirms free shipping both ways but does not describe the sampling procedure on the page.
4. Expect upgraded reporting. The site states the Tap Score partnership brought improved reporting and a dedicated service team, so results should come through the newer format rather than the legacy one.

If You Are a Business, Agency, or Institution

The commercial side is broader. e-WaterTest states that its clients include federal agencies, scientific labs, engineering firms, and hospitals, and names the Statue of Liberty–Ellis Island Foundation, NASA (Cape Kennedy), NOAA, the US Army Corps of Engineers, the US Navy at Travis Air Force Base, the US Fish and Wildlife Service's Welaka National Fish Hatchery, Sonoco Plastics, and St. Luke's Hospital among them. The lab says it is staffed by professional chemists, engineers, and microbiologists who have held public water supply and treatment plant operator licenses.

For this audience, the site's own framing points to a conversation rather than a self-serve checkout:

• State your purpose. The site says the lab has experience testing "for any purpose," which suggests compliance, due diligence, and process water are all in scope — but you should confirm your specific regulatory or internal requirement with the lab.
• Ask about scope beyond the standard 200+ list. Industrial and process water needs may fall outside a residential kit's coverage.
• Use the contact channel. The site lists [email protected] and 888-346-9928 for questions, and notes a dedicated service team for customers.

What the Site Does Not Tell You

The public page does not list package names, prices, turnaround times, detection limits, or accreditation details. It also does not specify which contaminants appear in which kit. Because of that, the honest answer to "which program should I pick" is: pick by audience and by the contaminant you care about, then confirm the exact kit, cost, and reporting timeline directly with the lab through the listed email or phone number. Do not assume a kit is free or that ordering requires no account — the page only states that shipping is free both ways.

A Short Checklist Before You Order

• I know whether I am a residential or commercial/industrial customer.
• I have written down the specific contaminant or water source I am worried about.
• I have confirmed which kit covers that contaminant, since the site does not map contaminants to packages.
• I have confirmed price, turnaround time, and sample collection steps with the lab.
• I know whether I am a new client (start page) or an existing client (separate access path).
• I have the contact details: [email protected] or 888-346-9928.

If you can answer all six, you have enough to place an order or open a scoped conversation with the lab. If any are unanswered, contact the lab first — the site's own structure treats new clients, existing clients, and commercial customers as three different entry points, and matching the right one is the fastest way to the right test.

e-Watertest is a professional water testing laboratory that has operated since 1948, and its client list includes federal agencies, scientific labs, engineering firms, and hospitals. The credibility case rests on two things the site states directly: a long operating history and a staff with formal water-industry credentials. If you are evaluating whether to send a sample to e-Watertest, those two facts are the starting point — but they are not the whole picture, because the lab's kits now run through a partnership with SimpleWater Tap Score.

Who e-Watertest lists as clients

The site names specific organizations rather than only describing client categories. Named clients include:

• The Statue of Liberty, Ellis Island Foundation
• NASA (Cape Kennedy, Florida)
• The National Oceanic and Atmospheric Administration (NOAA), Washington, DC
• US Army Corps of Engineers, NJ
• US Navy – Travis Air Force Base, CA
• US Fish and Wildlife – The Welaka National Fish Hatchery, FL
• Sonoco Plastics
• St. Lukes Hospital, NC

The site also states that its clients include federal agencies, scientific labs, engineering firms, and hospitals, and links to a full client list. For a homeowner or business deciding where to test water, this matters mainly as a signal of scale and institutional trust — government and hospital buyers typically require documented methods and chain-of-custody handling, so a lab that serves them is at least set up for that kind of work.

What credentials back the testing

e-Watertest describes its staff as professional chemists, engineers, and microbiologists. According to the site, these staff members have held Public Water Supply System and Public Water Treatment Plant Operator licenses, and the team has over 100 years of combined experience in laboratory instrumentation, equipment, water supply, and treatment.

The company's president and co-founder is Donald Lilley, described as having more than 30 years of experience in the water quality profession, including managing a large [facility — the excerpt cuts off here].

Two credentials are worth separating when you weigh this:

The SimpleWater Tap Score partnership

The site states that e-Watertest has "a new look" and that kits have been upgraded through a partnership with SimpleWater Tap Score at UC Berkeley. Importantly, it says your eWaterTest analysis is still performed by Don Lilley and the eWaterTest lab. So the lab behind the results has not changed; what changed is the kit and reporting experience.

Practical details the site gives for the upgraded kits:

• Free shipping both ways — kits ship to your mailbox with pre-paid return shipping
• Improved reporting
• A dedicated service team for existing customers
• Support contact: [email protected] or 888-346-9928

The site also states the lab tests for 200+ contaminants, including lead, heavy metals, inorganics, pesticides, herbicides, industrial waste, and chlorine disinfection byproducts. Pricing is not stated on the page, so treat cost as something to confirm with the lab or Tap Score directly.

How to use this if you're choosing a lab

If your reason for asking about clients and credentials is to decide whether e-Watertest is trustworthy enough for your sample:

1. Match the credential to your need. Operator licenses and treatment experience are most relevant if you are diagnosing a known or suspected problem (lead, disinfection byproducts, industrial waste) rather than running a generic check.
2. Confirm the current kit and reporting path. Because kits now flow through SimpleWater Tap Score, ask which program covers the contaminants you care about before ordering — the site lists programs but the excerpt does not detail each one.
3. Verify scope for your use case. The 200+ contaminant figure is a lab capability statement; the specific panel you receive depends on the program you buy.
4. Ask about turnaround and pricing. Neither is stated in the available page content, so get both in writing before shipping a sample.

The short version: e-Watertest's credibility comes from a 1948 founding date, a named roster of federal and institutional clients, and licensed, experienced staff. The main thing to check before ordering is which current Tap Score program matches the contaminants you actually need tested.

Your water sample is still analyzed by Don Lilley and the eWaterTest lab — that part hasn't changed. What changed is the kit and the reporting around it: e-Watertest upgraded its testing kits through a partnership with SimpleWater Tap Score at UC Berkeley. For existing customers, the practical effect is a dedicated service team, improved reporting, and other kit upgrades, with support available at [email protected] or 888-346-9928.

What stayed the same

The lab relationship is the core of the answer. According to e-Watertest, your analysis is still performed by Don Lilley and the eWaterTest lab. The company describes itself as a professional water testing laboratory with more than 70 years of environmental analysis experience, established in 1948 and described as the first water testing laboratory to offer professional water testing services online (2000).

If your reason for choosing e-Watertest was the lab and its history, the partnership does not replace that.

What changed

The page frames the change as a way to "provide you with continued excellence in testing and customer service," not as a change in who does the analytical work.

What this means if you are an existing customer

• Your results still come from the same lab. The partnership covers the kit and reporting layer, not the analysis itself.
• You get a dedicated service team. e-Watertest states this is offered to loyal customers, alongside improved reporting and "other necessary upgrades."
• Support routes through SimpleWater contacts. Questions go to [email protected] or 888-346-9928.
• You should use the existing-client path. The site separates "New Clients Begin Here" from "Existing Clients Click Here," so returning customers have a distinct entry point.

What this means if you are a new customer

You are buying into the upgraded kit and reporting from the start, with the same lab behind the analysis. The site's stated scope is broad: 200+ contaminants tested, including lead, heavy metals, inorganics, pesticides, herbicides, industrial waste, and chlorine disinfection byproducts. Kits ship to your mailbox with pre-paid return shipping both ways, per the site.

Why the partnership is presented this way

SimpleWater Tap Score is associated with UC Berkeley in the site's description, and e-Watertest pairs that with its own lab credentials — professional chemists, engineers, and microbiologists, with public water supply and treatment plant operator licenses and over 100 years of combined laboratory instrumentation, equipment, water supply, and treatment experience. The stated client list includes federal agencies, scientific labs, engineering firms, and hospitals, such as NASA, NOAA, the US Army Corps of Engineers, and St. Luke's Hospital.

The message is a division of labor: Tap Score handles the kit and reporting experience, eWaterTest handles the chemistry.

Practical next steps

1. Decide whether you are a new or existing client and use the matching entry point on the site.
2. If you have an in-progress or prior order and want to confirm nothing about your analysis changed, contact the service team directly rather than assuming.
3. For questions about kit contents, reporting format, or turnaround, use [email protected] or 888-346-9928 — these are the contact channels the site provides.

The site does not publish pricing on the material reviewed here, so cost and any login requirements should be confirmed through those contact channels or the order flow rather than assumed.